Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,808 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,808 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

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“What a fantastic service, I explained what I wanted over the text chat facility arranged delivery and it was all with me the next day. Fast efficient and friendly service my fish are so happy.”

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Posted 6 years ago

“Quick, responsive emails advising me exactly what to buy made it a simple process for someone like me who doesn't know a water pump from a lump of concrete.”

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Posted 6 years ago

“I phoned Water Garden for advice on a product and a friendly and knowledgeable person was able to tell me exactly what I needed to know and process my order, which turned up bang on time.”

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Posted 6 years ago

“I was satisfied that what I ordered I got! A simple internet transaction I ordered it came I fitted it 👌”

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Posted 6 years ago

“Thet went out of their way to compensate for the fact that their courier collected early and missed my shipment, and they still managed to get it delivered the next day. Top marks forn outstanding customer service. I am a genuinely happy and future repeat customer.”

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Posted 6 years ago

“excellent service product as discripe and great advice prior to purchase.”

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Posted 6 years ago

“Very helpful staff, quick and efficient service and delivery.”

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Posted 6 years ago

“It arrived very quick packed well very good service”

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Posted 6 years ago

“Was able to speak to James, very helpful, assured me the product was in stock. I asked about next day delivery, which is promised if ordered before 1 p.m. I made my call well after that time. James said they were very busy, but would see what he could do. More than pleased to get an e-mail later that day, to say my order had been shipped. The product arrived next day, outer box protecting the inner filter box. Very satisfied 1st purchase, will certainly use this Company again. Special thanks to JAMES.”

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Posted 6 years ago

“Helpfull service and promo delivery.”

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Posted 6 years ago

“Good advice and very fast delivery”

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Posted 6 years ago

“Very prompt and helpful.”

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Posted 6 years ago

“Swift delivery of goods (thanks) and the pump is excellent - huge improvement to our pond and fish.”

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Posted 6 years ago

“First I looked at underwater electrical cable connectors on-line, then discussed possible options with helpful lady in "customer care team." I then placed order easily, which was then delivered promply and efficiently. Subsequently installed connector and totally happy with results.”

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Posted 6 years ago

“Excellent assistance in establishing exactly what was required. This was over the phone and also via the online chat facility. Thanks”

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Posted 6 years ago

“Excellent advice and swift delivery”

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Posted 6 years ago

“Service from Water-Garden is excellent as always.”

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Posted 6 years ago

“The website was clear and precise. Spoke to the very courteous adviser who gave accurate and further helpful information. Order placed which arrived promptly and we are pleased to say that it is working perfectly.”

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Posted 6 years ago

“Excellent and helpful service”

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Posted 6 years ago

“Excellent service and speed of delivery; the goods purchased were just right for the job in hand, and are performing to the standard we required.”

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Posted 6 years ago

Water Garden is rated 4.9 based on 1,808 reviews