Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,811 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,811 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

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“Very good quality product,no problems ordering over the phone as I'm a bit of a technophobe and not trusting the internet. Product arrived promptly even though I live at the other end of the country (Scotland) and at no extra cost,which is a rarity ! Well done,very happy.”

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Posted 10 years ago

“The pump was what I wanted, was on sale at a good price (Cheapest online) With a quick delivery I couldn't ask for more and would recommend!”

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Posted 10 years ago

“Wow, what a very professional company, it was a pleasure to deal with Water Gardens & I would make sure that I purchase from them again, in fact after the excellent service and advice that I received from the team I went ahead and ordered the same order that I first purchased. The lights turned out to be what I wanted and the sealed rain protective boxes are fab and hold both the transformer & remote receiver, also each separate orders arrived on the day that I requested them to arrive on. Thanks and well done. Mr P Owen North Wales”

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Posted 10 years ago

“Really helpful and easy to deal with with wonderful product!”

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Posted 10 years ago

“Service was fantastic. My UV filter was delivered the next day. The guy from Water Garden was very patient and very knowledgeable and on the phone to me for ages. His advice was excellent and will definately go back to these people. I now have a fabulous clear pond.”

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Posted 10 years ago

“I was very happy with the service and delivery time and loved the products which were as described and good quality”

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Posted 10 years ago

“Excellent service. I could not fault it. My pond pump and filter failed yesterday. Today I received a replacement part which I have fitted enabling me to get it working again near enough in 24hours. I initially thought the pump would have to be replaced, but having contacted the company for advice they had the part I needed in stock, dispatched same day. Really helpful and knowledgable on the product I have.”

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Posted 10 years ago

“Fantastic service, great advice, patient and super fast delivery!!”

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Posted 10 years ago

“It's not difficult to find people who are expert in their specific niche market, but if you have a project that requires the integration of several technologies from different suppliers, finding answers to questions of compatibility can be much more difficult. After years of trying to get those answers, I found Andy at Water Garden a real breath of fresh air, and the fount (no pun intended) of all necessary knowledge!”

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Posted 10 years ago

“Lovely water feature - better that expected - well made. Not yet set up in pond, but instructions look clear. Thank you”

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Posted 10 years ago

“Goods arrived, no problems.”

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Posted 10 years ago

“fast service, product quality excellent. will definitely use the same supplier in future. rocket landscaping.”

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Posted 10 years ago

“Brad was exceptionally helpful and gave great advice!”

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Posted 10 years ago

“Service and delivery 100%”

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Posted 10 years ago

“Good service, new part installed to pond, all happy & the fish god bless them, thanks again”

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Posted 10 years ago

“Rally good on line advice (from ''andy' and my new pump arrived next day (even though I only expectd for normal courier) Thanks Roger”

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Posted 10 years ago

“Absolutely excellent service and very fast delivery. Oase pump installed in pond and water clear as crystal amazing”

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Posted 10 years ago

“Friendly, helpful and fast service. Very impressive. Thank you.”

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Posted 10 years ago

“If you have a problem, assistants are very helpful in solving the issue. Very quick delivery, hence why I returned to them for further items.”

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Posted 10 years ago

“Excellent technical knowledge, items in stock, collected same day, brilliant service.”

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Posted 10 years ago

Water Garden is rated 4.9 based on 1,811 reviews