Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,808 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,808 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item that I ordered was discontinued, but was replaced with the updated version at no extra cost to myself, received a friendly e-mail explaining what had happened, and founds the customer service to be excellent, a real pleasure to deal with. I opted for free delivery, and to my surprise, received a courier delivery the next day. Congratulations on your wonderful service, I would recommend you to anyone!!”

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Posted 4 years ago

“Very friendly & helpful staff, excellent service ,speedy delivery.”

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Posted 4 years ago

“I was very happy with the way they handled my order it arrived very quickly and well packed and the oase 36000 pack is working great”

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Posted 4 years ago

“All good, friendly and wasn't pushy happy with the product 👍”

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Posted 4 years ago

“Very very helpful staff willing to spend time sharing their knowledge. Great products that arrived very quickly. Working well and looking great. Would def. use again.”

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Posted 4 years ago

“Upgraded my previous box and required spare filters. Delivery in 2 days, thought price was a tad high compared to my previous filters but hey ho, it is what it is. Find awkward and difficult to remove plastic that filters attached to, but practice makes perfect as they say.”

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Posted 4 years ago

“Required urgent replacement of my pond pump. Excellent service from Water Garden to quickly provide an Aquamax Eco.”

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Posted 4 years ago

“Efficient service.”

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Posted 4 years ago

“Very good service and helpful”

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Posted 4 years ago

“Good all-round service, item fitted and working with no problems.”

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Posted 4 years ago

“Very happy with the service!. The price was good and delivery very fast! Thank you”

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Posted 4 years ago

“Haven’t used yet, next spring”

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Posted 4 years ago

“Very knowledgeable staff who were happy to talk through what I had in mind, and was then advised on exactly what I would need for my project to work. Quick delivery. Would definitely recommend.”

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Posted 4 years ago

“Excellent service very prompt Thank you .”

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Posted 4 years ago

“Water Garden is the best supplier of koi needs that I have used since I got involved in my 20 years of keeping fish.”

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Posted 4 years ago

“very helpful staff,goods delivered on time,yet to install”

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Posted 4 years ago

“System s working fine. Replacement uv unit was no problem at all”

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Posted 4 years ago

“Great service and a good, wide range of products”

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Posted 4 years ago

“Didn't last very long no where near as much coverage as stated 2 cans only covered 50cm/50cm sq flat surface between rocks for the price I paid i was robbed.”

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Posted 4 years ago

“incredible product Lee RDF compact Eliza filter rotary drum and brilliant service from this company especially Jack and other has a employees fantastic price which couldn't be beaten as well”

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Posted 4 years ago

Water Garden is rated 4.9 based on 1,808 reviews