Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,808 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,808 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can thoroughly recommend Water Garden. I had a telephone conversation with one of their Team, which was very helpful and when I later called in at their depot, he was equally helpful in selecting the correct pump and fittings to go with it. Would use them again.”

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Posted 3 years ago

“As always Water Garden's service is excellent, you are not pushed to buy things you don't kneed. The staff are always happy to help and advise. The items purchased were very well packed and clearly labeled and arrived promptly.I would certainly recommend them for their depth of knowledge and helpfulness.”

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Posted 3 years ago

“Excellent service from the Farlington Branch, as always. Filter service parts all fitted and have sparkling water again, so I’m a happy bunny!”

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Posted 3 years ago

“fits ok also very good delivery service would recommend you to others”

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Posted 3 years ago

“Excellent service, with prompt delivery of well-packaged products. The foam did a great job of sealing leaks in an old watercourse, which is now working perfectly, with a new pump and pipework”

Water Garden 5 star review on 29th June 2021

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Posted 3 years ago

“Good service and good recommendations”

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Posted 3 years ago

“Replacing old Aquamax Eco Premium 12000 Filter Pump - and needed advice about fittings etc. Excellent advice and confirmation that new pump would fit straight on to existing pipes and it did. Thank you for your help and brilliant customer service. Using pump to service fountain and surface skimmer - brilliant product excellent price Thank you. 5 Stars 🌟🌟🌟🌟🌟”

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Posted 3 years ago

“very good arrived quickly everything as it should be”

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Posted 3 years ago

“working well so far thank you”

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Posted 3 years ago

“Clear website, prompt delivery and so far the product is working well”

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Posted 3 years ago

“A good, simple to use product. Good service.”

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Posted 3 years ago

“Excellent service and delivery. Helpful customer service. Part required works great and saved having to buy a new expensive pump”

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Posted 3 years ago

“good service and delivery experience”

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Posted 3 years ago

“Filter pump working well fitted int a new raised pond on patio fish just added and the seem happy. Still have some finishing to do around pond but i am happy with water quality.”

Water Garden 5 star review on 22nd June 2021

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Posted 3 years ago

“Very swift service - and they also went to the trouble of fixing an issue with their courier. As far as I can tell, the product seems fine, but I haven't tested it in full yet.”

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Posted 3 years ago

“Prompt reliable service. The item (dancing water pump) is a powerful and reliable fountain pump. I bought one 7 years ago and it is still working well after 24/7 use. I bought this second pump as a back up as I was so impressed by the reliability”

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Posted 3 years ago

“Initially ordered the wrong spec Universal pump but after speaking with James or was it Jack (sorry for not remembering!) who was very patient whilst I measured the pond and waterfall height. He recommended a version that was powerful enough to achieve a 'bubbling brook' effect and that is exactly what we have. Easy to install and adjust. Great helpful chat on the telephone, followed by efficient next day delivery. Would recommend Water Garden highly.”

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Posted 3 years ago

“The Biotec 10 set of filters arrived the next day after ordering them -really good service. Very pleased that they are still available for my Oase BIOsys 3 set2. New filters installed and working well.”

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Posted 3 years ago

“Set up the pump, no problems, and seems to be coping well with the enviroment”

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Posted 3 years ago

“Delivered very quickly with no damage”

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Posted 3 years ago

Water Garden is rated 4.9 based on 1,808 reviews