Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,811 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,811 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and technical back up!”

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Posted 10 years ago

“Very good build quality and arrived sooner than expected and was well packaged to keep it safe while in transit. Not yet fitted the pump but I have had an Oase 20,000 profimax on my last water garden pond project and never had any issue with it as Oase are the best for quality in my opinion. Thanks all. Gary. Athenry, Galway, Ireland.”

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Posted 10 years ago

“Technically very helpful.”

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Posted 10 years ago

“Very prompt and professional service - would use them again.”

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Posted 10 years ago

“Objective advice and product knowledge from online sales staff.”

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Posted 10 years ago

“The staff were extremely helpful and explained the other products that were sold. I shall definitely use them in future.”

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Posted 10 years ago

“Good service keeping me informed when there was a delay on the delivery of the product that had to be ordered from Germany, best price on the web as well. Delicate item very well packed when received. Would recommend Watergarden.co.uk and use again in the future.”

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Posted 10 years ago

“I got a great deal of help when I rang for advice. My goods arrived promptly just as the e mail stated. Very good company”

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Posted 10 years ago

“I was not quite sure what I needed to replace the filter media and service our two filters, so rang, the person who answered was very helpful and knowledgeable and saved me money - had I just bought from the site, I would have bought more than I actually needed. Very fast delivery, the kit arrived the next morning. All in all, we were delighted with the service we received and would recommend this company to anyone”

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Posted 10 years ago

“I opted for standard delivery and it arrived the next day. Thank you!”

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Posted 10 years ago

“Excellent , fast service. Damaged item was replaced next day with no hassle. Good to do business with.”

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Posted 10 years ago

“Excellent service. Our UV filter unit failed on bank holiday monday, I contacted the Water - Garden , then ordered the relevent parts requesting they be sent by wednesday of the same week if possible. The next day they called me back saying the correct parts had been shipped and would be with me today( wednesday).Bang on, they arrived in super fast time and have been fitted to my filter unit. Such excellent speedy service . I am highly impressed , and will most definatley use them again . I highly reccommend the company.”

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Posted 10 years ago

“very promt service unlucky for me i ordered the wrong part spoke to a very polite guy who told me which part i needed new part arrived next day and two days later money for the wrong part was refunded after sending it back very impressed”

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Posted 10 years ago

“Superb, friendly and prompt service from people who know what they are talking about. They offer unbiased, expert advice. I have bought high quality, pond filters, pumps, and spare parts from Water Gardens and I would not consider placing my business with any other company. Thanks to all the staff concerned Paul Davies, Cambridgeshire.”

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Posted 10 years ago

“Excellent experience with this company. Competitive price. Free delivery. Order arrived swiftly and expertly packaged. Thoroughly recommended :-)”

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Posted 10 years ago

“I Cannot speak highly enough of this Company. The item ordered was delivered the following day and when things went wrong they corrected the problem immediately with no fuss.”

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Posted 10 years ago

“Excellent service. Spare part ordered mid afternoon was with us early the next day”

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Posted 10 years ago

“Excellent service. Prompt delivery of the part I ordered and helpful staff when I phoned with a query. First class!”

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Posted 10 years ago

“Very good service and prompt delivery. Customer service replied quickly and helpfully when contacted with a query.”

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Posted 10 years ago

“Quick,efficient and they sorted a small issue of a missing accessory quickly. Would use again.”

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Posted 10 years ago

Water Garden is rated 4.9 based on 1,811 reviews