Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,808 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,808 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

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“Jack was supremely helpful with some problems I was having with my Pool water features design. Sorted out jets etc. Thank you. Pondostar lights just the ticket though had to extend cables to use in a formal pool set into a terrace, so lost warranty.”

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Posted 4 years ago

“Staff knowledge I thought I wanted was excellent purchase was very easy over the phone delivery really quick very good company will definitely use them again”

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Posted 4 years ago

“Looked around for this product and found this was the very best priced well pleased👍😊”

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Posted 4 years ago

“Thanks, great pump. Easy to install, maintain and use.”

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Posted 5 years ago

“Prompt delivery. Helpful advice. Good service”

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Posted 5 years ago

“very quick delivery, Oase pump working great. Water in pond looking good..Last pump lasted 20 years!”

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Posted 5 years ago

“Prompt, professional service. Delivered quickly. .”

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Posted 5 years ago

“Only fitted the pump at the moment with great results, can see the pond floor now as never before. Great knowledge and advise from staff.”

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Posted 5 years ago

“Great service, recommended.”

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Posted 5 years ago

“This is a very good fountain. Not that easy to put together but is working well”

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Posted 5 years ago

“Made the phone call and sales person was very helpful and knowledgeable. Pump we purchased was required urgently and was received just after 8am the following day. Can’t ask for better than that. Pump was fitted and working by 9am same day and working fine. ( 5 year guarantee anyway). Many thanks”

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Posted 5 years ago

“very knowledgeable staff directing me to the right replacement pump and replacement bulb for uv filter. Very prompt delivery.”

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Posted 5 years ago

“Prompt arrival, easy to install, easy to operate effect fantastic everything you said it would be.”

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Posted 5 years ago

“Rapid efficient service.”

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Posted 5 years ago

“Working very well. I would like to activate the 2 yr guarantee but I can't see how I should do that.”

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Posted 5 years ago

“Person at the end of the phone was very helpfull and l recieved what l needed”

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Posted 5 years ago

“Received the latest version eco 5500 pump the day after ordering. The instructions for assembly could have been clearer. Even the helpline couldn't understand what I was trying to resolve from reading the relevant page because they didn't have the booklet I was reading from. Nevertheless, it got sorted and the pump works brilliantly.”

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Posted 5 years ago

“Excellent service I ordered a replacement UVC lamp which was delivered within 24 hours and is working perfectly. I will use Water-Garden for any future requirements.”

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Posted 5 years ago

“Staff very helpfull as always.”

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Posted 5 years ago

“Excellent service part received within 24 hours of ordering would definitely use this company again”

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Posted 5 years ago

Water Garden is rated 4.9 based on 1,808 reviews