Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,808 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,808 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

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“Very pleased with the service and quality of goods.”

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Posted 4 years ago

“I received my pond hose much quicker than expected so my son was able to replace my broken one that weekend.”

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Posted 4 years ago

“I have dealt with them for some years. They are excellent and I would recommend them to anyone.”

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Posted 4 years ago

“The Eco Classic 350E is working very well and the pond is now clear and filters working well. It has replace an Oace 350 which had been operating for ten years. The service was excellent despite the lock down the consignment arrived the following day.”

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Posted 4 years ago

“Superb service, great product knowledge, my water filter lamp installed by myself easy peasy. Clear water within days. Would highly recommend these guys & I will return when I need to. 😁”

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Posted 4 years ago

“Excellent easy to order delivered on time. Very well made fountain.”

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Posted 4 years ago

“Had a problem ordering on line but with guidance on phone everything went well”

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Posted 4 years ago

“Excellent advise given over the phone on my rage of options. They also recommended someone to fit the new kit. I now have crystal clear water and have seen the fish for the first time in 2 years. So thanks to Andy and Jack at Water Gardens and a Luke at Elevate Ponds”

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Posted 4 years ago

“Great service and very prompt turnaround. Excellent.”

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Posted 4 years ago

“Efficient service yet to use the pond lining but looks fine.”

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Posted 4 years ago

“Hi, I received your order, but there were a couple of incorrect items; The special ball was delivered as a similar item but without the regulating valve and threaded connection on the ball. The 1/2" hose was delivered as 1,1/2". So both these items were not suitable but I managed to get around it another way.”

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Posted 4 years ago

“Great advice on the phone and a really prompt delivery service! Would recommend.”

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Posted 4 years ago

“Identified and supplied a spare part by return and added good practical maintenance advice Just what I needed Thankyou”

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Posted 4 years ago

“I was searching for pond hose since my old one had a leak somewhere. This is where my intro to WaterGarden came from. It seemed easy and efficient and very soon there was the parcel.”

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Posted 4 years ago

“The product was as described and was a perfect fit. It was delivered within two days of ordering, even though a short delivery was not asked for.”

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Posted 4 years ago

“Excellent online purchase and follow up telephone discussions concerning delivery time due to current national disruption and delivery came within published timescales. Would recommend Water Garden and will definitely use them again.”

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Posted 4 years ago

“All products working well to produce a fast flowing solar waterfall.”

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Posted 4 years ago

“Great service and the guy I spoke to had great knowledge of all aspects of pond equipment and application”

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Posted 4 years ago

“It was easy to find what I wanted on the Water Garden website and the delivery service was efficient and prompt. A very good service.”

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Posted 4 years ago

“Replacement rotor works well.”

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Posted 4 years ago

Water Garden is rated 4.9 based on 1,808 reviews