Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,811 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,811 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

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“Information on the website was easy to access and well laid out. I have little experience of ordering on line so was reluctant to follow the procedure and instead, telephoned the help line. Unfortunately the line was unmanned because it was a bank holiday but the next day a very friendly man, with excellent product knowlege, gave me good advice, took my order and it was delivered two days later. I would certainly recommend your Company.”

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Posted 10 years ago

“Excellent product, came on time, good value, really pleased - well done Water Garden”

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Posted 10 years ago

“Great service. Ordered on a Sunday afternoon and was delivered by Tuesday. Will definitely order again.”

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Posted 10 years ago

“Yes very good company.. I had found an old fountain and wanted to get the right pump etc for it ... I first went to the showroom and got good advice, then, when I needed the goods I ordered them and it all arrived the next day. Then when my builder struggled with the assembly they answered his queries with skill and good humour. Always knowledgable and helpful”

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Posted 10 years ago

“Very quick delivery”

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Posted 10 years ago

“Friendly, helpful people, excellent products and speedy service!!”

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Posted 10 years ago

“Absolutely excellent service. Very responsive and knowledgeable person on the phone who talked me through all the options and ensured that we purchased the most appropriate. The product was dispatched immediately and is working very well. Would certainly recommend this company.”

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Posted 10 years ago

“VERY helpful an friendly I had no idea what i needed adviced given were very patient Thankyou”

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Posted 10 years ago

“Products sold excellent and advice when needed also first class, thank you.”

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Posted 10 years ago

“Staff very knowledgeable and helpful and prompt deliveries . During and after enquiries possibly too many e mails but overall good supplier”

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Posted 10 years ago

“Great service. Very knowledgeable and always extremely helpful.”

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Posted 10 years ago

“very good service,prices good as well,arrived on the day they stated.”

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Posted 10 years ago

“Andy Staves was a very helpful man, when I needed a part for my ultra violet filter that that he no longer held in stock, he placed a special order and sourced the part I needed from Holland. It was in my possession and running in a matter of days, truly a fantastic service.”

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Posted 10 years ago

“overall ok. Presentation of dry goods was good however the external live plants and set up wasn't endearing. Personnel were ok too.”

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Posted 10 years ago

Hi Karl - I'm not sure if this review was meant for us! We don't sell plants so you possibly confused our company with another. Best Regards - Andy @ Water Garden Ltd.

Posted 10 years ago

“Great website with lots of useful data and excellent fast delivery service.”

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Posted 10 years ago

“I ordered a complete set up (filter, UV and pump) all of which were delivered extremely promptly. A further order for ancillaries was likewise received by return. All are now installed and my pond has never looked better. I would venture to say that even my Koi are looking healthier and happier! An excellent result all round . Thank you!”

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Posted 10 years ago

“Brilliant service and advice from Brad at water garden, we would have had to spend a lot of time to find the information freely given to help us complete our project, the items supplied arrived next day and are now installed and working well. Many thanks Alan”

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Posted 10 years ago

“Great product, great customer support, will not hesitate to use again. Thank you”

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Posted 10 years ago

“Excellent service and prompt delivery of purchase.”

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Posted 10 years ago

“Information regarding delivery, etc. was very good.”

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Posted 10 years ago

Water Garden is rated 4.9 based on 1,811 reviews