Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,807 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,807 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“This Company REALLY know their stuff,so helpfull recommended.”

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Posted 2 years ago

“Spare pump parts delivered on time. Pond pump now working again. Good service.”

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Posted 2 years ago

“Excellent fountain supplied by Water Garden. Easy to install. Super fast delivery. Had issue with missing part, called Water Garden who Identified the part immediately and despatched and delivered next day. Very impressed with service and knowledge of person I spoke to. Highly recommend Water Garden and the fountain is just what I wanted at good price. Thank You.”

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Posted 2 years ago

“Very happy”

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Posted 2 years ago

“We are still putting together our waterfall, but the help provided by the live chat team has been excellent. The products came as described and the support so far has been invaluable.”

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Posted 2 years ago

“After breaking my UV housing unit I ordered this from and was very impressed with the ease on ordering this part delivered on time working great”

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Posted 2 years ago

“The filter set is working well and despite only being on place for 3 weeks has made a marked improvement to the pond.”

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Posted 2 years ago

“I ordered it in the afternoon and received it the next afternoon. Superb service Roger Cusick”

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Posted 2 years ago

“The plug and socket work fine and so far are fully waterproof. Thanks”

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Posted 2 years ago

“We didn't know that we could replace an impellor on our pond pump for a fraction of the cost of a new pump. The Water Garden web page of spares was extremely comprehensive and informative.”

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Posted 2 years ago

“Very quick service etc., but the large algae net ordered has no strength in it at all - it’s very weak and nowhere near strong enough.”

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Posted 2 years ago

“The pump I bought was competitively priced, delivered quickly and works well. It then required various fitting to allow it to do the job it was required to do. These were sorted out fairly quickly and sent quickly. I would use water garden again.”

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Posted 2 years ago

“Easy to buy, easy to use and just the job..thank you.”

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Posted 2 years ago

“Loved the fountain and works well once set up properly. The only issue I have is it doesn't come with an English plug ... for the money, it costs you would have thought at least an adaptor could have been included in the box.”

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Posted 2 years ago

“Discussed exactly what I was after & Water Garden actually recommended a less powerful pump than I thought I needed. The pump I ended up buying was the 8500 classic, & it’s absolutely perfect, & being Oase I know it will last. Great service as usual.”

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Posted 2 years ago

“Very helpful service and friendly staff.”

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Posted 2 years ago

“Brought and paid as it was noted as "in stock" Waited 4 weeks and didn't arrive!”

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Posted 2 years ago

Hi Jason. Our apologies once again for this. The water treatment in question had been confirmed by Germany as inbound and therefore imminent to our warehouse. However, Algaecides seem to be hitting issues at customs which is outside of the manufacturers and our hands and we are still suffering delays with a few select products. The order was held in place with your agreement but of course we were more than happy to reimburse with our sincere apologies. Best Regards - Andy @ Water Garden Ltd.

Posted 2 years ago

“Very helpful and quick delivery especially over the Easter holiday. The new pump is very efficient and the pond is a lot clearer.”

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Posted 2 years ago

“The Filtoclear was installed & left for 3 days for the Bio to react. The pump was connected & the water outlet was immediately clear. Within 3 days, we could see to the bottom of the pond & the water sparkled. A great result”

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Posted 2 years ago

“Very good”

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Posted 2 years ago

Water Garden is rated 4.9 based on 1,807 reviews