Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,811 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,811 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“thank you for despatching so quickly. I really appreciate it.”

Helpful Report

Posted 13 years ago

“The pump & filter ect arrived on Friday and are all installed now & working fine... Thanks heaps... any one wants a reference for sending items to Australia give them my email & I will give you a plug...”

Helpful Report

Posted 13 years ago

“Hi, just a quick message to say thanks for a really good service as we received the goods today, really pleased with ordering from you and will use you again.”

Helpful Report

Posted 13 years ago

“Arrived today fantastic service, many thanks”

Helpful Report

Posted 13 years ago

“Thanks a million for your superb service. Package arrived just now to my friend. great service Angie and Andie.”

Helpful Report

Posted 13 years ago

“Thank you ( and your staff) for all your help and advice on our stream blanket weed problem.Fisrt your service was 100% as promised - the next day.The unit has been in use ovr two weeks and the water quality has improved and the unit has coped with the falling levels due to no rain and the rapid rise after the thunderous down pours we have experienced over the last 10 days.”

Helpful Report

Posted 13 years ago

“Thank you for doing what you said you would do when you said it would be done.”

Helpful Report

Posted 13 years ago

“I thought you'd like to see how the Millstone installation went in the my client's garden - a huge success and admired by everybody! Thank you for your guidance and recommendations - the client is delighted!”

Helpful Report

Posted 13 years ago

“I have a question but...firstly may I say how delighted I am with the performance of the Filtral 5000. The pond is already crystal clear after just three days!When the equipment was installed at the bottom of the pond the water was opaque green and we could see the fish only when they were very near the surface! Brilliant.My question is. Now that the water is clear, the filters must be quite clogged. How will I tell when they need cleaning? There is no guidance given with the operating instructions.Kind regards.”

Helpful Report

Posted 13 years ago

“unfortunately I am looking after grandchildren and there is no service here!! Will have to drive a few miles to see who else is trying to get hold of me.I changed my mind and decided that two lanterns would be rather nice. Again many thanks for your superb customer service skills. It has been a pleasure to deal with you”

Helpful Report

Posted 13 years ago

“I just wanted to drop you a quick note to say how pleased I am with my new pond fountain.? It was a treat to receive it so promptly and it has totally transformed the feeling of our garden - much more than I had even hoped.? Your website is highly informative and easy to use which gave me confidence in my selection and order.? Your service is excellent and I look forward to using you again when we tackle our next garden water project. Many thanks again.”

Helpful Report

Posted 13 years ago

“just want to say thanks to Andy for helping out today, we will definitely be buying from you again,”

Helpful Report

Posted 13 years ago

“Thank you so much - the pump works an absolute treat, it's super! Yes, I realised on the way home that I had forgotten the invoice, thanks very much for posting it on, with the 1p!! It was lovely to meet you too, and thank you for the first class service you have given us, you've been brilliant.Enjoy your weekend.”

Helpful Report

Posted 13 years ago

“Just to say the order arrived today and many many thanks for the little white plastic casing ...my beautiful mista is now back to its former pristine glory!!! Can't thank you enough for that. Also if at all possible as I hinted in our conversation, I really really would be SO grateful if you could IF possible keep me one of the complete units (minus the bowl) for me to purchase in the New Year.I definitely want one and if you need to email me to prompt me to pay in January I will. Again many many thanks and have a wonderful Christmas & New Year”

Helpful Report

Posted 14 years ago

“Thank you very much for your very helpful efficient and professional service. The blade and lights were delivered yesterday.”

Helpful Report

Posted 14 years ago

“Arrived by 5pm day after ordering as requested ? great service ? fantastic light ? going to look really pretty in my new garden water feature ? thank you ? will use you again.”

Helpful Report

Posted 14 years ago

“Many thanks to both Andy and Steve, in particular to Andy for diagnosing the problem with our top pond! Although the two filters cost us 'an arm and a leg' it has proved worthwhile. The top pool has taken longer to clear of blanket weed, but that was to be expected given the problems we had. We have never seen the pool look so good.”

Helpful Report

Posted 14 years ago

“Brilliant - that was all very nicely done. A pleasure doing business with you. Will expect delivery tomorrow. Thanks again.”

Helpful Report

Posted 14 years ago

“I just wanted to thank you both for the kind of service that has been forgotten now adays. Andy could not have done more. The girls were great also. Rest assured I will spread the word far and wide. If I need anything else, we will talk again.”

Helpful Report

Posted 15 years ago

“Thanks for your as usual excellent service.”

Helpful Report

Posted 15 years ago

Water Garden is rated 4.9 based on 1,811 reviews