Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,808 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,808 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

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“I have had a BioTec screenmatic before. And it lasted many years so went for the updated version. They are a great product- ordering and delivery first class.”

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Posted 5 years ago

“Excellent technical support & delivery.”

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Posted 5 years ago

“The process from ordering to installation was seemless, every promise made during the order to delivery was met and very pleased with the product as well.”

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Posted 5 years ago

“Your member of staff was very helpful over the phone and the pond pump delivery was very good. The pond pump was installed five days ago and is working as it should.”

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Posted 5 years ago

“Excellent, easy to clean, water flow is great. A bit expensive, but as it does the job I can't complain. Had to clean filters after day 4 when indicator showed it was needed now on 7th day since cleaning and indicator is not halfway yet, the glass test does not show any bits floating so very pleased”

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Posted 5 years ago

“Only had it a few weeks, it appears to be a very good system, impressed with the flow rate and overall consideration given towards maintenance work”

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Posted 5 years ago

“Very helpful great product has made my pond water clear”

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Posted 5 years ago

“Very well-priced, very efficient pump. Foxes broke our expensive one but we have secured this one so we can enjoy it's running sounds and watch the birds bathing. Parcel was secure and arrived in good time. Good quality, good looks and works beautifully.”

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Posted 5 years ago

“Great customer service, delivery updates and the impeller is working well.”

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Posted 5 years ago

“Excellent service and professional advice. Andy was excellent and took the time to discuss and advise me on the best suited filter system for my pond. I highly recommend this company and will definitely be purchasing from them in the future.”

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Posted 5 years ago

“good website, quality products and most importantly all relevant info on the products available, prompt service at a reasonable price”

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Posted 5 years ago

“This is a good product, however in a very big pong, it need cleaning frequently. Could do with smaller holes or a housing box with finer mesh to stop debris being tapped in the non-return valve!”

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Posted 5 years ago

“The guy at Water Garden was so helpful - he tested my old UV to make sure it was beyond repair, which it was, in the end I walked out with a complete replacement unit at a very good price.”

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Posted 5 years ago

“Very kind and helpful when I ordered over the phone, goods arrived next day brilliant thank you”

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Posted 5 years ago

“I phoned a number of times prior to purchase of a water pump and feature on every occasion whoever I spoke to seemed very knowledgable on all product which was appreciated.”

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Posted 5 years ago

“I ordered a replacement filter foam set and spare lamp. I experienced the usual efficient service I have come to expect from Water Garden and the items arrived in the shortest time possible.”

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Posted 5 years ago

“We had a broken water pump which was at our house when we bought it. Despite it not being from water garden, they helped us diagnose its viability and supplied the failed part. As ever a superb service.”

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Posted 5 years ago

“Excellent service.”

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Posted 5 years ago

“Prompt delivery, item well wrapped, competitive price.”

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Posted 5 years ago

“We have always had excellent service from Water Garden. Staff are very polite and helpful and prompt delivery each time - couldn't be better.”

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Posted 5 years ago

Water Garden is rated 4.9 based on 1,808 reviews