Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,810 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,810 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

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“We visited Water Garden on a recommendation from a local pond contractor who would recommend no other pond plant supplier. We were not disappointed! As novices we were relying on a lot of advice about the plants suitable for our particular pond. The small team were brilliant and their huge knowledge enabled us together to select a range of plants and everything else we needed to successfully install them in our pond which now looks fabulous. The team provided us with explicit instructions for how to plant each one selected. We shall never look anywhere else.”

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Posted 1 year ago

“I was looking to replace a low-voltage fountain for my garden pool. The staff at Water-Garden offered helpful advice over the phone. I decided to purchase an Aquarius mains voltage fountain from them which arrived promptly and works very well. Very satisfied with their service.”

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Posted 1 year ago

“I contacted Water Garden regarding a replacement water feature pump and received excellent service.”

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Posted 1 year ago

“Asked for a recommended pump for my water feature. Bought the suggested pump and not disappointed”

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Posted 1 year ago

“Easy to order and quick delivery Very helpful at the telephone when I phoned with some questions”

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Posted 1 year ago

“Exc.allround service.”

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Posted 1 year ago

“5. ***** !!!!!”

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Posted 1 year ago

“A knowledgeable, helpful and friendly office with a good stock of essential products. The only problem is access, not an easy place to find.”

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Posted 1 year ago

“Excellent service and communication”

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Posted 1 year ago

“The staff were very quick with an answer to my question, they gave me a good price based on other quotes. Goods were in stock I collected in store and paid, items were easy to fit .”

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Posted 1 year ago

“I visited Water Garden's showroom and they were very helpful, guiding me through all the options and the various components needed for a fountain. I am delighted with the result and the Aquarius Eco Expert 44000 fountain is much admired by all. Thank you Water Garden team.”

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Posted 1 year ago

“Excellent service to be fair. Order was dealt with very quickly and the items arrived on time and well packed. I did order the wrong size hose - I had no way of knowing what size the pump would accept, but assumed adaptors. Yes, I should have called to confirm, but it would have been a great spot if someone had noticed and let me know. Asking too much? Yes probably! Will certainly order from them again.”

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Posted 1 year ago

“From placing my order to delivery was very quick. Installed in a pond holding 100,000 liters of water and the pump easily moves the water up to a waterfall, head height 2 meters.”

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Posted 1 year ago

“I had a inpond filter sytem which always needed cleaning so decided to go for the Biosmart 7000 pond filter set. Had the sytem for two weeks and decided to clean the filters, which was easy to complete. I had to purchase a T-mex 50mm-40mm 09.0814 Flexible Adaptor from Amazon for the outflow because I wanted black 40mm pipe which works fine. The staff at Water Garden were very helpful and I would recommend.”

Water Garden 5 star review on 4th May 2023

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Posted 1 year ago

“Very Helpful & informative advice, with prompt delivery.”

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Posted 1 year ago

“Fantastic service, product is working very well. Thank you for following up.”

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Posted 1 year ago

“Very quick delivery and when we had a problem with installation, the guy we spoke to sent above and beyond to help us. The pump is now happily installed in our tiny pond”

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Posted 1 year ago

“It fitted perfectly on the fountain pipe and the lights look good”

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Posted 1 year ago

“They are really helpful and know their stuff. The order arrived the next day and the water feature is working again.”

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Posted 1 year ago

“Excellent advice given over the phone”

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Posted 1 year ago

Water Garden is rated 4.9 based on 1,810 reviews