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Water Garden Reviews

4.9 Rating 1,811 Reviews
96 %
of reviewers recommend Water Garden
Company Reviews Product Reviews
476
 Metrics
4.9
Based on 1,811 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Water Garden Reviews
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Martin Wade
Unverified Reviewer
“An outstanding company. I spent ages on the phone and they were only to happy to help me get the right equipment. They were also very efficient, no mistakes on the order and the orders were always sent straight away. My rating 10/10 !”
Helpful Report
Posted 9 years ago
Martin Wade
Verified Buyer
“An outstanding company. I spent ages on the phone and they were only to happy to help me get the right equipment. They were also very efficient, no mistakes on the order and the orders were always sent straight away. My rating 10/10 !”
Helpful Report
Posted 9 years ago
Neil Roberts
Verified Buyer
“All companies have problems, and the measure of a good company is how they deal with those problems. I had a minor problem and WG we're straight on the phone suggesting solutions and helping diagnose the fault. When the fault was traced they provided an immediate solution, even though they were not themselves the source of the problem. Top company and best wishes to Andy and the whole team at Water Garden. A five star service company. Neil Near Manchester”
Helpful Report
Posted 9 years ago
David Thomas
Verified Buyer
“The cable between solar panel and battery was cut by a visiting gardener, and although repaired using a junction box, supplied by this company, the fountain refused to work. I returned the panel, battery and fountain to Water Garden and in due course received back the fully functioning items, without charge. I find this level of srrvice, combined with courteous staff, impressive. David Thomas”
Helpful Report
Posted 9 years ago
Richard Batten
Unverified Reviewer
“We are domestic Landscapers and have been using The Water Garden for several years now. I cannot fault them! The quality of their products is equally matched by their friendly and fastidious approach. Richard Green Retreats Landscapes”
Helpful Report
Posted 9 years ago
Robert Isted
Unverified Reviewer
“My personal dealings with this company have been excellent, helpful, polite, efficient and professional. Refreshing to speak to people, (Andy and Joe), who are knowledgeable and passionate about their business. If your serious about fish keeping I recommend you deal with these people. You won't be disappointed and you will be in safe hands.”
Helpful Report
Posted 9 years ago
Frank Gault
Unverified Reviewer
“Delighted with the excellent and prompt service and many thanks to Andy and Brad for their help and advice.”
Helpful Report
Posted 9 years ago
Mrs Sansbury
Unverified Reviewer
“Excellent service! Pond pump ordered Monday, delivered 08:30 next day. Now installed and running. Thank you very much.”
Helpful Report
Posted 9 years ago
Mrs E A Martin
Unverified Reviewer
“I love this company! I had spent hours on the phone trying to find a low maintenance filter for our large pond. Everyone, including Oase themselves, said it couldn't be done. A couple of people just tried to sell me anything. Finally contacted Waterworld who solved the problem. Two Filtomatic self cleaning filters running side by side. They are in and doing a great job. My husband is thrilled with his 60th birthday present. I am thrilled to have found this company. And we both promise never to go anywhere else for pond products.”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“I love this company! I had spent hours on the phone trying to buy an easy maintenance filter for our large pond. Everyone said it couldn't be done. Some people just tried to sell me anything. Finally phoned Waterworld who solved the problem - two Oase Filtomatic self-cleaning filters running side by side. They are in and doing a really great job. My husband is thrilled with his 60th birthday present, and I am thrilled to have found this company. I promise never to go anywhere else for pond products.”
Helpful Report
Posted 9 years ago
Mrs E A Martin
Unverified Reviewer
“I love this company! I had spent hours on the phone trying to buy an easy maintenance filter for our large pond. Everyone said it couldn't be done. Some people just tried to sell me anything. Finally phoned Waterworld who solved the problem - two Oase Filtomatic self-cleaning filters running side by side. They are in and doing a really great job. My husband is thrilled with his 60th birthday present, and I am thrilled to have found this company. I promise never to go anywhere else for pond products.”
Helpful Report
Posted 9 years ago
Charlie STOTT
Unverified Reviewer
“Brad was a true star and his invaluable help made the purchase of lights & pumps, filters et al easy and moreover the installation of these a dream! My electrician was beside himself! I hope by furnishing my Landscaper with Water Garden details you get loads of more business! CHARLIE S. EDINBURGH”
Helpful Report
Posted 9 years ago
Sarah Allen
Unverified Reviewer
“Excellent service from the start. I spoke to Andy on a number of occasions and he was very knowledgeable, helpful and very happy to advise me on the must suitable pump and filter for my pond. The items were ordered and delivered the next day, brilliant! Highly recommended, will definitely use this company again. Many thanks.”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“very helpful and knowledgeable staff. goods were received within 3-5 days overseas. excellent service.”
Helpful Report
Posted 9 years ago
Ilka Mena
Unverified Reviewer
“very helpful and knowledgeable staff. goods were received within 3-5 days overseas. excellent service.”
Helpful Report
Posted 9 years ago
Philip Taylor
Verified Buyer
“Very knowledgeable & helpful staff. Excellent next day delivery.”
Helpful Report
Posted 9 years ago
Blakedown Landscapes Operations Ltd
Verified Buyer
“Very helpful with quick delivery”
Helpful Report
Posted 9 years ago
Alan Joynes
Verified Buyer
“very knowledgable and helpful, no hard sell very professional”
Helpful Report
Posted 9 years ago
Emma Martin
Verified Buyer
“Quick delivery and very friendly staff. Would highly recommend”
Helpful Report
Posted 9 years ago
David Brown
Verified Buyer
“Service was very good with speedy delivery”
Helpful Report
Posted 9 years ago
Water Garden is rated 4.9 based on 1,811 reviews
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