Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,811 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,811 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

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“I ordered an EPDM liner from Water Garden as, although I live in France, it was still cheaper, including delivery to buy it from them. It was also much easier to decide on the type of liner and calculate the size using their excellent website. The order was confirmed on Wednesday and it arrived here 2 days later. Very impressive service.”

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Posted 9 years ago

“Nice & professional”

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Posted 9 years ago

“A really good quality product that has achieved all we desired for the water feature. Excellent and courteous service.”

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Posted 9 years ago

“Excellent advice and prompt over night delivery.”

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Posted 9 years ago

“Helpful advice and the service and delivery time were excellent.”

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Posted 9 years ago

“Very impressed with this company, I was having problems in choosing the correct pump and filter for my husband's pond, Andy was very helpful, did not do a "sell" on me and explained which ones would be suitable for the size of pond. After receipt of the products which came promptly my husband then had trouble fitting it all. Andy again was the fount of all knowledge and sorted him out, patiently explaining what to do. The whole thing is now up and running thanks to this company. Very happy to give an excellent review rating. Thank you.”

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Posted 9 years ago

“A professional truly efficient service with swift delivery.”

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Posted 9 years ago

“Very efficient delivery. Product very nice.”

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Posted 9 years ago

“I found what I needed and it was delivered. Everything as expected something what more can you say. I had a few issues trying to check out but that may just have been me. Would I use them again...... Absolutely”

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Posted 9 years ago

“Water Garden are fantastic, products arrive on time, well wrapped and sealed for transit. Have dealt with the customer service team both on phone and email for assistance, the service they provide is fantastic. Highly recommended!”

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Posted 9 years ago

“I had contact with a lovely man, I think his name was Bad. He answerd all my silly and not so stupid questions. The package arrived quick if you consider it was christmas.”

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Posted 9 years ago

“I was very pleased with he prompt excellent service I recieved”

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Posted 9 years ago

“Good customer service, asked for parcel to be delivered on a specific date before Christmas as we would be away for a week. Parcel came on the day requested.”

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Posted 9 years ago

“The lady we spoke to could not have been more helpful . Delivery was fast, quality of the product very good. We would definitely use this company again . Thanx for everything .”

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Posted 9 years ago

“Sadly the oz supplier lags after several years when it comes to new improved products that forced me to look outside Australia for the pump I wanted - This took me the Watergarden in UK and even though the price after $ conversion and the high shipping costs I cant say other than these guys have been fantastic - always helpful and willing to answer all sorts of technical and non technical questions. Got the OASE AquaMax ECO Expert 21000 and the ECO controller and its perfect - would not hesitate doing business again (But would had preferred to deal with a local oz supplier - just hope nothing goes wrong since that would add further costs shipping it to/from UK again”

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Posted 9 years ago

“Excellent and speedy service. Delivery was very quick and the products were as described. Would definitely use again and recommend.”

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Posted 9 years ago

“great service great customer care”

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Posted 9 years ago

“Good price and quick delivery.”

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Posted 9 years ago

“Phone advice brilliant, delivery efficient and very quick.”

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Posted 9 years ago

“Ordered pond vac, best price on the internet, arrived on day 3 well packed, what more could you ask? Excellent company, will certainly use again, many thanks for great service. 11/10. H Jones Nottinghamshire.”

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Posted 9 years ago

Water Garden is rated 4.9 based on 1,811 reviews