Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,808 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,808 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent advice given. Item was received very quickly and was exactly as described. Really good service.”

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Posted 5 years ago

“Excellent service. Had to seek help from your staff member who was very helpful with the order. Many thanks”

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Posted 5 years ago

“Excellent service and delivery- well pleased”

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Posted 5 years ago

“Really helpful staff”

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Posted 5 years ago

“I was very pleased with the help and advice I received from your technical department. James would not sell me a pump which he considered less than completely compatible and went out of his way to source the part I needed- which was out of stock and proving- for me- impossible to find anywhere. Thank you for your excellent service.”

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Posted 5 years ago

“Brilliant service and product as described”

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Posted 5 years ago

“Excellent pre purchase advice on products.”

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Posted 5 years ago

“Efficient next day delivery. The Oase pump/fountain is working fine. Paul Davies.”

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Posted 5 years ago

“Water Garden were very quick to supply my order of pond pump and filter and I am happy to say that my pond water has never been as clear. Very many thanks. Mike T”

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Posted 5 years ago

“Really great company. Very knowledgeable and nothing too much trouble. Slight problem with latest order when I wasn't notified that a product was out of stock. But when I rang you sent an alternative at no extra cost - thank you.”

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Posted 5 years ago

“Service received was excellent. Advice given over the phone was extremely helpful.”

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Posted 5 years ago

“I buy a lot of items via the internet and I have to say the service from Water Garden.co.uk was the best. Ordered one day - arrived the next. Brilliant!”

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Posted 5 years ago

“Great service and help over the phone to solve my problem”

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Posted 5 years ago

“Exactly what I ordered and arrived, post free, the following day! Excellent.....”

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Posted 5 years ago

“Provided very good advice over the phone to help me chose the right replacement pump for my pond. The pump was then delivered very promptly.”

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Posted 5 years ago

“Ordered my new pump/filter, got some great advice and service and delivery was second to none. Brilliant”

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Posted 5 years ago

“Great pump for a large water feature”

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Posted 5 years ago

“Have used Byofix now for 3 months and it works, Lake had large problem with blanket weed and now it’s clear. Great product and simple to use.”

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Posted 5 years ago

“very impressive fast efficient and helpful service - products received in 2 days with phone call and email about change in product and why . Thank you will use you again”

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Posted 5 years ago

“Excellent service.”

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Posted 5 years ago

Water Garden is rated 4.9 based on 1,808 reviews