Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,811 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,811 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Impressed with the Very fast and efficient service . Booked late afternoon and arrived the next day . Brilliant !”

Helpful Report

Posted 6 years ago

“great communications with excellent well informed staff able to answer all my questions and the Oase is a great product and did exactly what i wanted it to”

Helpful Report

Posted 6 years ago

“Excellent knowledge of the pump that I needed.”

Helpful Report

Posted 6 years ago

“We at Wiltshire Wildlife Trust Wild Landscapes project used Water Garden for the pump, hose and electrics on a recent pond installation project. Delivery was swift and problem free. The products were well priced and excellent for our application, plus we also received help and advice over the phone. Will definitely use again on our next project. Thanks.”

Helpful Report

Posted 6 years ago

“Prompt delivery of Oase waterbutt pump. Works well in greenhouse and compatable with Hozelock fittings. Replaced H'lock pump which had conked out after 3 yrs light use.”

Helpful Report

Posted 6 years ago

“Extremely helpful efficient team. Technically competent. Easy to contact. Quality products”

Helpful Report

Posted 6 years ago

“Very pleased with the very prompt service from this company. Pond Filtral working well and I managed to replace the uv bulb after three years of constant use without any problems.”

Helpful Report

Posted 6 years ago

“A very helpful company. The pump I ordered had been updated and although the new model was more expensive I was offered it at the same price of the original!”

Helpful Report

Posted 6 years ago

“I bought a butyl pond liner and underlay; they arrived very quickly and are strong and good quality products”

Helpful Report

Posted 6 years ago

“The pump that I recently purchased this very good . The flow of water is great”

Helpful Report

Posted 6 years ago

“This pump is perfect for my pond. Pumping with a head of 2 metres and over 20 metres up to a stream header. Nice flow down the stream and back to pond. Not bad for a 12 volt 100 watt pump. The next stage will be to connect to a 150 watt solar system.”

Helpful Report

Posted 6 years ago

“Excellent customer service, highly recommended.”

Helpful Report

Posted 6 years ago

“We have yet to use the products which we purchased from Water Garden, but we were very impressed with the customer service. Everyone we spoke to was kind and courteous and knowledgeable. Nothing was too much trouble and the order was dealt with speedily. We will certainly come back!”

Helpful Report

Posted 6 years ago

“We needed advice on a new pump for our garden pond & the gentleman we spoke to over the phone at Water Garden was brilliant , he certainly knows his stuff. We ordered from him over the phone & the pump arrived the following day. The price was good & because we were buying a high value item he kindly deducted the £15 gift voucher amount we would have been sent to spend on our next purchase. Excellent customer service the recommendation was spot on & the pump is working effectively. Thank you.”

Helpful Report

Posted 6 years ago

“fast service”

Helpful Report

Posted 6 years ago

“The website was very easy to navigate and the young man who I spoke to in Customer Service was very helpful in helping me select the correct replacement Aquamax pond pump after my original gave up the ghost after 10 years continuous service.”

Helpful Report

Posted 6 years ago

“Very good service, goods arrived promptly”

Helpful Report

Posted 6 years ago

“I have ordered lights and fountains before and these also met the usual high quality of both product and service. If advice is required, again this is always excellent.”

Helpful Report

Posted 6 years ago

“Always helpful and informative Goods are all top quality”

Helpful Report

Posted 6 years ago

“Just plain old great advice and great service”

Helpful Report

Posted 6 years ago

Water Garden is rated 4.9 based on 1,811 reviews