Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,811 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,811 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

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“Quality product and delivered the next day as advertised.”

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Posted 9 years ago

“Outstanding service. Arrived within 2 days of ordering.”

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Posted 9 years ago

“Easy, quick transaction and prompt delivery. Would use again.”

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Posted 9 years ago

“bit early to say as my water fountain has been in situ for only a few days. So far fine does what it says on the marketing blurb. The self seal join was excellent..much better than my old bulky one..time will tell but so far very satisfied:)”

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Posted 9 years ago

“Visited on the off chance as I was working in the area. Staff very helpful and approachable and resolved my problem with the minimum of fuss Very happy with the service provided”

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Posted 9 years ago

“Extremely helpful staff - no problems in phoning to sort out a problem. They are great at finding the right parts or equipment. I have used this company many times in recent years and will continue using their top rate service - well done, Water Garden.”

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Posted 9 years ago

“Not sure what pump I needed so phoned to ask. Bradley could not have been more helpful and answered all my questions and gave me expert advice. Have now used them twice and would not go anywhere else.”

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Posted 9 years ago

“Hello I have recently had the pleasure of dealing with Water Garden and I cannot praise them highly enough. Their response and advice to my questions were answered quickly politely and with great detail. I have a Koi Pond measuring 4.2m x 2.7m by 5@cm deep and was like a thick green pea soup with lots of blanket weed. Following the advice of staff at Water Garden I purchased a Biotec 12 Screenmatic filter a Bitron C36 UVC and Aquamax Eco Premium 8000 pump. The items were delivered quickly and well packaged and were easy to install. The system has now been up and running for eleven days and I cannot believe the improvement in such a short period of time. The water is crystal clear and weed is just about non existent. I am not one to leave comments whether good or bad but on this occasion I felt I just had to and have gone as far as uploading three videos to 'YouTube' to provide video evidence just how good this system is. I would highly recommend it and Water Garden to anyone considering purchasing items for their garden ponds. Andrew Kaczmarek (Customer) Welwyn Garden City Herts.”

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Posted 9 years ago

“I can happily recommend Water Garden Ltd to anyone looking to buy water gardening products. The sales team couldn't have been more helpful and they supply quality products, professionally made. I live overseas and the whole transaction couldn't have been easier. Fast delivery and impressive customer service. I couldn't have asked for more. Thank you very much indeed.”

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Posted 9 years ago

“Got what I needed at a good price and in a timely fashion.”

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Posted 9 years ago

“Great service. Knowledgeable and helpful. Highly recommended.”

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Posted 9 years ago

“Phoned for advise. Pump, filter and fountain delivered and all in place and have been running well for a few weeks. The water cleared in 48 hours as promised. Good job. Can see the alligator again.”

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Posted 9 years ago

“Quick,next day service,good quality pond liner.Thanks, David,Aberdeen”

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Posted 9 years ago

“Quick, easy and efficient What more do you want?”

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Posted 9 years ago

“Very helpful advice from Andy about the filter I wanted and the size of uv I needed.”

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Posted 9 years ago

“Great service and very prompt with processing order and delivery. Can't fault Water Garden and will continue to use them”

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Posted 9 years ago

“Excellent company to do business with. Several times I've had personal phone call when there's been the odd issue with my orders, all of which have been resolved to my complete satisfaction. Water-Garden are definitely going to extra mile to provide exceptional customer service, which is I return to them time and time again - I've been a customer for close on ten years.”

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Posted 9 years ago

“I have purchased many items over many years over the phone and Email. there service has been excellent and deliveries prompt. I recently had a pump failure inside the warranty period and a new pump was sent by the next post.”

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Posted 9 years ago

“The ability to Chat on line answered all my questions and enabled me to place an order immediately. This order was received very shortly afterwards................Complete satisfaction !! Well done.”

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Posted 9 years ago

“Very nice product. Recommended*****”

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Posted 9 years ago

Water Garden is rated 4.9 based on 1,811 reviews