Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,810 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,810 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

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“My purchase was delivered on time and very well packaged.”

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Posted 2 years ago

“Delivered on time product working a treat. Thankyou. I would recommend this company.”

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Posted 2 years ago

“Can not fault water garden. Web site is fantastic, easy to use and very helpful tips and advice. Service is really quick. Very happy with products purchased.”

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Posted 2 years ago

“A very friendly company that provided the help I needed without question. Following the purchase, we needed some technical information which they gave immediately and without hesitation. A great customer service approach and I would recommend them.”

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Posted 2 years ago

“We’re very pleased with the advice given. The pump we ordered was perfect for our new Rockery water fall. Thanks”

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Posted 2 years ago

“Very good nice people to know”

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Posted 2 years ago

“Great service and product Pondless waterfall kit.”

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Posted 2 years ago

“Excellent customer service delivered on time”

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Posted 2 years ago

“Very enthusiastic advice on the control of filamentous algae, and prompt delivery of advised products. The 50% coverage of algae certainly has not increased after 2 weeks, and might have reduced a little, but hopefully early days”

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Posted 2 years ago

“Your recommendations worked really well Thank you for your help”

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Posted 2 years ago

“We are extremely pleased and satisfied with our purchase. We now enjoy the relaxing sound of sprinkling water from a cherub fountain as we sit in our garden . Many thanks also for your swift dispatch.”

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Posted 2 years ago

“RARELY DO YOU GET GOOD PROFESSIONAL ADVICE WHEN PHONING REGARDING PRODUCTS. THE STAFF AT WATER- GARDENS COULDN'T HAVE BEEN MORE HELPFUL. I AM VERY GRATEFUL. EXCELLENT.”

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Posted 2 years ago

“FANTASTIC SERVICE AND PRODUCT”

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Posted 2 years ago

“A fantastic product and easy to install. We will be using this system again on all future projects.”

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Posted 2 years ago

“Working well and looking great! Thank you for your very efficient service.”

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Posted 2 years ago

“This is the most effective flocculant I have ever used...and I'm a professional pond contractor, so I've used a few!”

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Posted 2 years ago

“As yet I haven't received it, therefore poor review, not impressed”

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Posted 2 years ago

Hi Mark, It appears that the courier mislaid you package but as you are aware, we have sent out a second package with a different courier (at our cost of course) to replace the missing item. The issue of mislaid packages occurs very infrequently but when it does and as soon as are made aware, we will always address promptly and resolve. Our sincere apologies for the unforeseen delay in this unusual instance. Best Regards - Andy @ Water Garden Ltd.

Posted 2 years ago

“had an Eco 8500 pump that failed and found it was due to the impeller, ordered a new part and waited for it to arrive from Germany only to find it was a different part. Made a call to Water Garden and spoke to a very helpful gentleman and he asked for the part to be sent back for a refund, which was dealt with very quickly, and a new pump was purchased and it arrived at 11.30 am the next morning. Brilliant service from water-garden.co.uk.”

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Posted 2 years ago

“so pleased with the product and it is working wonderfully will recommend to any of my friends who have ponds and from ordering to delivery was EXCELLENT”

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Posted 2 years ago

“A great product, fast delivery and a very competitive price,”

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Posted 2 years ago

Water Garden is rated 4.9 based on 1,810 reviews