Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,810 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,810 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 16th September 2024

Anonymous

Anonymous // 01/01/2019

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“Guys were super helpful and got some extremly rare parts for me swiftly and with a smile!”

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Posted 3 days ago

“Excellent service. Product in stock and delivered well packed and promptly.”

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Posted 1 week ago

“Advertised product, that they didn’t have and sent another item, which was £10 more expensive for the same price. However I could of bought this product cheaper on another site, but I needed ASAP, so was a bit stuck and had to accept replacement and now asking for a review on item they didn’t have…WOW”

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Posted 1 week ago

Hi Christopher. Our apologies for any misunderstanding. We called before taking your payment to ensure you were accepting of the upgraded pump model and thus proceeded with taking payment and despatching same day. We always try to be as competitive as possible but, there are occasions where competitors or auction sites might offer a lower price which is often temporary and also outside of our control. Following our call, we upgraded the delivery to a next day service at our cost so we hope this arrived in a timely manner and is working well for you. Best Regards - Andy @ Water Garden Ltd.

Posted 1 week ago

“Excellent helpful service on the phone and on line.The pond heater I ordered arrived the next day.”

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Posted 1 month ago

“Spare parts for Oase pool lights, good price and superfast delivery”

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Posted 2 months ago

“Great, patient service. Customer service chap was particularly helpful and ordering/ delivery proces easy to use and efficient.”

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Posted 2 months ago

“Very happy with my purchase from Water garden and 5 star service would definitely recommend”

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Posted 2 months ago

“Valuable technical advice and prompt delivery.”

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Posted 2 months ago

“When I needed to order a pump, hose and equipment, the staff were helpful and knowledgeable. Later when I had difficulty getting an App to talk to the equipment controller, the staff once again came to the rescue and talked me through it. A smashing company I would recommend to anyone.”

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Posted 4 months ago

“Great service order placed & delivered in 2 days.”

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Posted 4 months ago

“Excellent small filter system. Cleared a murky small fish pond within 7 days. The water is now crystal clear.”

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Posted 4 months ago

“Great service, product ordered & delivered within a couple of days.”

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Posted 4 months ago

“Thank you for your excellent support and advice”

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Posted 4 months ago

“Fantastic piece of equipment perfect for my garden”

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Posted 4 months ago

“Bulbs working fine,and refund for misorder arrived promptly. Super service.”

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Posted 5 months ago

“All good , very pleased with this system”

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Posted 5 months ago

“Water Garden wer ehighly efficient as ever and the helpful over the phone, the product arrived next day.A key reason we have been switichg over the Water Garden, is thier excellent over the phone help and advice.”

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Posted 5 months ago

“Excellent product speedy delivery very good price”

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Posted 5 months ago

“Contacted Andy ? think the boss very helpful over phone and when told him we were coming to visit said more than welcome when arrived everything ready and packed as ordered Brad served us couldnt of been more helpful with advice etc and also helped and advised for another job we went and looked at would recommend highly and as proffesional Co doing ponds etc will definately use again ! 9.5 /10 dropped 1/2 mark as because we come so far spent a few quid they could of offered us a cuppa Lol !!!”

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Posted 5 months ago

“Good price prompt delivery and an excellent unit......it is OASE of course.”

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Posted 5 months ago

Water Garden is rated 4.9 based on 1,810 reviews