“I had missed part of the address so the purchase was returned to you.
I dealt with Amy who was very efficient and kept me updated all the way through and has dispatched the item again.”
“I found the watch strap I ordered was speedily delivered except for the fact that it was sent to Aldershot rather than London for delivery for a one day delay. I suppose that just happens in December. The online picture did not show how shiny the strap was. I returned it. There is a request for a pic of the returned object. I found that odd even if you 'change' your mind. I contacted them and subsequently learned that this procedure is to demonstrate the condition of the strap before it was sent in case it was damaged during shipment. That makes sense, but it really should be explained. Refund was processed quickly. Interesting procedure though.”
“Not sure I can say much more than they are the place to come for your watch needs. Great quality products, incredible customer service, fast delivery.”
