Wash Doctors Reviews

Name: Wash Doctors
Rating: 4.85

4.9 Rating 1,755 Reviews

96 %

of reviewers recommend Wash Doctors

Company Reviews

Metrics

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4.9

Based on 1,755 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Wash Doctors 5 star review on 30th September 2024

Oscar Lie

Wash Doctors 5 star review on 28th March 2024

Mark

Wash Doctors 5 star review on 31st October 2023

Anonymous

Anonymous // 01/01/2019

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“Kam and his colleague did a great job in cleaning up my really dirty car. Many thanks.”

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Posted 7 months ago

“Best car wash guy, makes your car look brand new.”

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Posted 7 months ago

“Car was so dirty, I never thought it could be cleaned to such a good standard. Really pleased with the results. Will definitely use this service again.”

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Posted 7 months ago

“Sadly, I was disappointed with the valet. Although the technician took over an hour and he seemed to be working hard, (and I tipped him for his services), when I looked at the car in detail after the valet, he had missed a number of areas inside and out. I did point out a couple of details I wanted him to pay attention to before he started; cleaning the roof near and along the roof bars where dirt had accumulated, and some light marks on the carpet in the boot. Neither of these areas were cleaned and the dirt was still there afterwards. Surely the approach should be a positive 'can do' attitude, but this was not the case. The leather seats looked dirtier than before, as if they had been wiped with a dirty cloth and still had dirt on them, under the boot compartment where there is a tray was not cleaned or vaccumed at all. The steeting wheel shaft had not been wiped, the trays in between the drivers seat and passenger seat had not been cleaned, the interior door panels were dirty, the drivers side door frame was dirty, the number plate surround was unwashed and dirty. The bodywork still had spots of dirt. The chrome work was still dirty. It all looked superficially clean, but that is not what I was paying for or expected with a silver valet. I can get the same level of cleaning from a car wash for less than a third of the price of this valet. After the valet, I had to go over these areas myself to make it presentable for sale. In short the technician had missed basic details, and I could have done a much better job myself. All in all an unsatisfactory service.”

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Posted 7 months ago

Hi there, Thank you for taking the time to leave a review and share your experience with us. I am really sorry to hear about this. This certainly sounds not up to the standard we expect from, and are used to our valeters providing. Our customer care team will be in touch with you to investigate this further and rectify the situation. Many thanks, Wash Doctors.

Posted 7 months ago

“Very good service. Roman was very friendly, he explained what he was doing and took time to do the job very well.”

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Posted 7 months ago

“Great service! Clearly explained what we needed and flexible to our needs, and a wonderfully clean car (inside and out) to finish. Very friendly and professional. I will use again :)”

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Posted 7 months ago

“Benny did a great job - very thorough and the car looks like new again! Also a friendly nice chap.”

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Posted 7 months ago

“Great communication and very solid service. Thanks”

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Posted 7 months ago

“Wesley was fantastic arrived on time and diligently cleaned 4 cars to showroom condition very pleased with the service”

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Posted 7 months ago

“Having read some of the reviews I was nervous booking. When I got a call this morning that the persons van had broken down etc I was sure I had been scammed. Other than coming way after my slot time - which wasn't the person's fault as it turned out, I was thrilled with the person who cleaned and the job he did. My car was shocking and now looks brand new and immaculate. There are some tweaks to customer service needed but I cant fault the cleaner or the end result.”

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Posted 7 months ago

“Very good job!”

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Posted 7 months ago

“Car was valeted well. However I waited 1.5 hours for the cleaner to arrive and had to chase to find out when he was coming. You should clarify when you say 4-5pm that it’s the arrival time and not the cleaning time. No phone number to call either which I hate”

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Posted 7 months ago

“Booked with them yesterday - came today for a deep interior clean of my car - very happy with the finish - excellent finish, professional and polite. Great Service!”

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Posted 7 months ago

“Will review after cleaning”

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Posted 7 months ago

Hi there, Thank you for taking the time to leave a review. My apologies that this has been your experience, it certainly seems something is not right here. One of our customer service team will be in touch with you right away to investigate this further and get it resolved. Many thanks, Wash Doctors.

Posted 7 months ago

“Turned up on time, friendly and did a great job”

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Posted 8 months ago

“They did such a wonderful job. My car looks brand new. They were on time and very friendly! Couldn’t be happier :)”

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Posted 8 months ago

“Excellent service. I was impressed with how thorough it was and how polite and friendly the staff are. I will definitely be using the service again - thank you!”

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Posted 8 months ago

“Excellent service.”

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Posted 8 months ago

“Always get a five stars service from wash Doctors. The Technician will always contact you before they arrive to say they’re on their way and the time they arrive. Very friendly professional service which is really important to me. They offer a wide range of reasonable prices throughout the range. Starting from the basic wash right up to the more advanced wash. . Always takes care of your pride and joy. I would recommend to any new customers to give Wash Doctors try. You won’t regret it.”

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Posted 8 months ago

“A massive thank you to Wash Doctors and Frank-he has done such a good job with the car, so good in fact that it is actually a pleasure to drive it again! I’d recommend Wash Doctors and Frank in particular to anyone - thanks so much again!”

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Posted 8 months ago

Wash Doctors is rated 4.9 based on 1,755 reviews