Wash Doctors Reviews

Name: Wash Doctors
Rating: 4.84

4.8 Rating 1,813 Reviews

96 %

of reviewers recommend Wash Doctors

Company Reviews

Metrics

Info

4.8

Based on 1,813 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Wash Doctors 5 star review on 20th December 2024

Karen Goodland

Wash Doctors 5 star review on 30th September 2024

Oscar Lie

Wash Doctors 5 star review on 28th March 2024

Mark

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and kept me up to date with any traffic delays before arrival. Cleaned the car inside and out and did a great job and got up all the pet hair!”

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Posted 3 years ago

“Tom was great. Turned up on time and the car looks superb.”

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Posted 3 years ago

“Amazing job! My car was looking rather grim from a poorly puppy and now it looks good as new. I couldn't be happier, Lukas was fantastic. Will definitely be using Wash Doctors again!”

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Posted 3 years ago

“delighted with service Your Personnel were efficient and polite. car looks like new excellent. will definitely use again Great Service”

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Posted 3 years ago

“Excellent service. Good communication throughout, Tom arrived on time and did a fantastic job, my car looks as good as new, thank you!”

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Posted 3 years ago

“Initial appointment had mistakenly been double booked but they called and rescheduled. They arrived an hour late but kept me informed of this as they were held up. They did an AMAZING job of cleaning my car though. Real attention to detail. Thank you! Will definitely use again.”

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Posted 3 years ago

“They were brilliant - thorough and affordable. TOYOTA-LY Recommended!”

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Posted 3 years ago

“Unfortunately the valetors generator was not working so he had to use my electricity.2 hrs worth. When he'd finished i went out and saw finger prints on my rear door . Interior looks good but not impressed of the standard of the exterior. Certainly not worth the £75 i spent hence only 3 stars. I would have said £40 - £50 at most.”

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Posted 3 years ago

“Did a good job despite the awful weather. Will use them next time.”

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Posted 3 years ago

“Wash Doctors did an amazing job in torrential rain!”

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Posted 3 years ago

“Arrived on time, very polite and helpful. Will book again.”

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Posted 3 years ago

“Very happy with the Silver Service we had from Boujee Bubbless - they were very thorough and friendly too - perfectly cleaned inside and out, it was spotless! Will definitely be rebooking and recommending.”

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Posted 3 years ago

“Excellent service as always. Simple and easy to book and attention to detail is second to none”

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Posted 3 years ago

“My car is in mint condition and the customer service was just outstanding. Would definitely use Washdoctors again!”

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Posted 3 years ago

“Super friendly, organised and great service. My car looks brand new!”

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Posted 3 years ago

“Could not have been better. Easy to use, great customer service, timely and exceeded all expectations!”

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Posted 3 years ago

“I booked a Silver with Bert. Arrived on time and did a good job. Easy and a nice guy too.”

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Posted 3 years ago

“Having had a no show on a previous occasion, this time the operator was running an hour outside the one hour window, so I assumed it was another no show. I couldn't find out what was happening ( emails, texts, calls, live chats). The operator, Arthur, did arrive but was booked for another job he did not want to be late for and so a 'Silver plus valet' was done in 40mins. Various parts of the interior were missed out. When I fed this back with photos, I was told someone would come round the next day to resolve it and was given a 1 hour time slot. As the one hour time slot expired, I was told it was the same person, Arthur, and he was running late again. When he did turn up he wasn't prepared to finish off the job as he claimed that I should have booked a gold valet if I wanted it cleaned properly. I only booked an £80 silver plus valet and Arthur argued it was apparently not enough to get the car valeted properly. When I said I had booked silver before and car was cleaned to a high standard, Arthur and his girlfriend started shouting at me in the street and then walked off. Arthur has a 5* review record and this where I have concerns about how the system operates. Turning up late twice (outside the 1 hour window) and not doing basic clean like vacuuming door pockets or wiping dashboard calls into question the 5* reviews, then arguing when asked to put it right, which would have taken 5mins makes the review record look inaccurate. Interestingly there is no way of leaving a review for the operator only Wash Doctors as a company.”

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Posted 3 years ago

Hi Lucy, We do apologise for the recent experience you have had with this particular technician. The team at Wash Doctors will take everything into consideration of your review and we will follow up with Arthur to ensure this doesn't not happen again. I believe you are currently speaking with the team to try to resolve this matter for you. I can see you have mentioned that you were not able to leave a review for Arthur in the app. You can do this by clicking on the booking, then pressing the feedback button. This will then allow you to leave a review for that particular technician. The reviews of the technician seen in the app are given based on the total number of reviews from our customers. Kind Regard Wash Doctors

Posted 3 years ago

“BP Mobile Car Valeting arrived a few minutes early, politely refused my offer of a tea or coffee, and got started right away. The car is spotless, inside and out, including sills I can't access. A job very well done.”

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Posted 3 years ago

“Excellent service provided by TheEcoSmart and especially Mr Akram Allam who did a fantastic job on my car. Now it is all lovely and shiny.”

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Posted 3 years ago

Wash Doctors is rated 4.8 based on 1,813 reviews