Wash Doctors Reviews

Name: Wash Doctors
Rating: 4.84

4.8 Rating 1,795 Reviews

96 %

of reviewers recommend Wash Doctors

Company Reviews

Metrics

Info

4.8

Based on 1,795 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Wash Doctors 5 star review on 20th December 2024

Karen Goodland

Wash Doctors 5 star review on 30th September 2024

Oscar Lie

Wash Doctors 5 star review on 28th March 2024

Mark

Anonymous

Anonymous // 01/01/2019

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“Hiya Frank did a great thorough job thank you!”

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(London) - Posted 2 weeks ago

“This was a great service. Valletter turned up on time and was very professional. 👍”

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(London) - Posted 2 weeks ago

“This service has made such an improvement to my quality of life- I can't say enough good things about it!”

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(London) - Posted 2 weeks ago

“Decent job, missed a few spots and seats were still dirty underneath. Would not recommend for the price. Not worth 115 for gold package”

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(London) - Posted 3 weeks ago

Hi Mihai, Thank you for taking the time to share your experience with us, we are sorry to hear that it fell short of your expectations! A member of our Customer Care team will be in touch with you as soon as possible to investigate this further and get this rectified. Many thanks, Wash Doctors.

Posted 3 weeks ago

“Easy to book; easy to pay; courteous staff; and lovely clean car!”

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(London) - Posted 4 weeks ago

“I was extremely pleased with the service provided by Wash Doctors. In particular Wesley was very professional in all aspects of his work.”

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(London) - Posted 1 month ago

“Amazing cleaning job - a neighbour actually asked if we had a new car! Both our cars had been used as mobile rubbish bins by our kids and were covered in mud, wrappers, crumbs and tons of unidentified random objects. Andy patiently tackled it all and we now have the most sparkling, shiny and sweet smelling cars in the street. I’m so grateful for his perseverance and skill.”

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(London) - Posted 1 month ago

“Great service and really convenient. Only issue was that they arrived over an hour late and I needed the car quite swiftly, still it all worked out but would I give it a wider time slot next time”

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(London) - Posted 1 month ago

“I went on the website to see what services were offered and decided on the SILVER wash. I went through the booking process, entering personal and car details. However, when I got to page 2 the lowest wash offered was the GOLD wash! Why can’t I book a silver wash? Is it because of my location? Not impressed!”

Helpful Report

Posted 1 month ago

Hi Adrian, Thank you for taking the time to leave a review and highlighting this to us. Unfortunately Wash Doctors currently does not operate all our services in all areas of the UK. As we are a fully mobile service, the valets available in your area are reflective of our service coverage at present. Once you enter your location, only services available in your area are advertised. Apologies for the disappointment here. One of our customer care team will be in touch with you to discuss this further and see if we can make an exception and get you booked in for a Silver Valet. Many thanks, Wash Doctors.

Posted 1 month ago

“I really wanted to leave a glowing review as the website and booking process was slick and I hoped the whole process would be. Well, no. I booked it for 2pm, he called 30 mins away and showed up early. I guess I could have said no but I’d rather these things are done sooner than later so it was fine. Secondly, I said I had no electricity when I booked, he said he didn’t have a generator so I had to park in my neighbours spot so he was close to the communication power in the flat. The neighbours came back and were annoyed I took their space. I still don’t know if I’ll get in trouble for the use of power from the managing agents yet. The neighbours - I can live with but I did just move in so it’s not a good start for me on building relationships. Anyway - I booked it for 2 so I could clear any possessions in my lunch hour but he rushed me, throwing my things on the seat to take out. When I said ‘look give me a chance, you have turned up early’, he wasnt aggressive or anything but it was an unnecessary pressure to speed up so he could start. He then complained the soft roof needs a special clean (it just has light moss that a scrub would remove but fine). I noticed the window in the soft top was dirty when he said he was finished, he said it was condensation but I ran my finger over it and it was black so he just wiped it. Not great. I hoped the car would smell nice and fresh but it’s no better or cleaner than a quick tenner jobbie with a local car wash. (I paid £50) Anyway, he’s pi*sed off my neighbours, may have gotten me in trouble with my managing agent and left me with a mediocre outcome. I won’t use them again or recommend them to my partner who was also interested. Shame. Update: Wash Doctors offered to remediate the small sections not cleaned but by the time this happened, the car was already dirty due to the grit on the roads so I turned it down. They didn’t offer to clean it entirely but just touch up the parts not clean. I won’t be using them again”

Helpful Report

(London) - Posted 1 month ago

Hi Hannah, Thank you for your review and sharing your experience with us. My sincere apologies for the onconveniences you have experienced here! Your experience with us a long way from the level of service we are provide! Our Customer Care Team will be in touch with you to rectify this right away. Many thanks, Wash Doctos.

Posted 1 month ago

“Courteous service Convenient and on time Car was really clean and shiny”

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(London) - Posted 1 month ago

“Car almost looks brand new - really pleased”

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(London) - Posted 1 month ago

“Great experience 👍 had the gold service 👌”

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(London) - Posted 1 month ago

“great job!”

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(London) - Posted 1 month ago

“Bennys valeting - took my car from mould to gold. After spending two months in Thailand I came back to my car being plastered with mould on the interior. I felt it was beyond repair but wanted to give it a try. Benny went above and beyond - all my training equipment in my boot had mould on and he cleaned it all. And the car looks brand new now. And I mean my steering wheel, front and back seats were covered in mould. Benny is a magician. I’d use him again and if I could give 6 stars I would. 10/10 service. Professional. Knowledgable. And did way more than he needed to. Thank you.”

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Posted 1 month ago

“Benny did a great job on the car”

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(London) - Posted 2 months ago

“We always put off taking the car for a wash because it’s a bit of a faff, this was so easy and good value. The car wash cleaned better than ever and I’ve never seen it so shiny!”

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(London) - Posted 2 months ago

“Twice I have used Wash Doctors in the past month and twice their service has been impeccable. 2 different repairers, but both brilliant, so friendly, professional and what a job on my diamond cut alloys both did. I cant recommend these guys highly enough.”

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Posted 2 months ago

“Provided an excellent service with an exceptional, high quality finish. I had smart repairs and a winter protect valet done. The booking process was easy and Lukas was very responsive. The smart repairs made the car look as good as new! And Michael did a great job cleaning the car in and out. Everyone is so friendly and professional.”

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(London) - Posted 2 months ago

“On time and professional”

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(London) - Posted 2 months ago

Wash Doctors is rated 4.8 based on 1,795 reviews