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Wallfillers® Reviews

4.9 Rating 3,602 Reviews
99 %
of reviewers recommend Wallfillers®
4.9
Based on 3,602 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Wallfillers® Reviews
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Phone:

08006129577

Email:

sales@wallfillers.co.uk

Customer service non existence. Order had not arrived after 12 days, despite 48 hour delivery promises. Contacted customer service via email, took them 2 days to reply with "we'll launch an investigation". Second email sent saying that's not good enough was ignored. Think twice before ordering from this mediocre company. *Edit: Item finally arrived on 13th day.
Helpful Report
Posted 3 years ago
Thank you for your review. We appreciate all feedback; however, we prefer this to be wholly truthful. Your order was received on the morning of the 8th of March. BASIC standard shipping was selected, not "48-hour delivery promises" We do not offer this service? Our shipping is either express Next Working day or standard "Delivery 2-3 working days After despatch" We upgraded your standard shipping to express next working day delivery, as goodwill. We e-mailed all courier and tracking information to you on the 8th. You contacted us on Sunday 14th, to say your item had not been delivered, we could not do anything on this day as the courier were not in until the Monday... We responded to your e-mail to advise this would be looked into by the couriers on Monday; we did this and kept you informed that the courier needed 48hrs to investigate, however in the meantime, we would arrange for a new item to be despatched to you. We sent out your replacement on Tuesday. Again we informed you of the new tracking and courier information. Delivery was attempted on Wednesday, but you were not home; this was delivered to you on Thursday. The first item despatched with the courier was lost in the network. Though rare, these things do happen from time to time. We apologised for this, we refunded your postage, and contrary to your feedback, we responded to your communication and kept you informed every step of the way. So whilst there is truth in your feedback, in that your item was late to be delivered, & for which of course we take ownership, we did rectify, and apologise on behalf of the courier and put this right. Again we are sorry your first item was lost in transit; we do though believe we did all we could to resolve this as quickly as possible. We are sorry you believe us to be mediocre.
Posted 3 years ago
Our canvas arrived really quickly and was well packaged. We are absolutely delighted with it!
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Posted 3 years ago
Brilliant service from start to finish. Wall art picture great. Very pleased. Hung it and pinned to wall to secure it using brackets. It looks fab in my lounge.
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Posted 3 years ago
More than happy with our canvas looks great on wall delivery was better than stated 😀
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Posted 3 years ago
Very easy to order. Ordered Sunday night and picture arrived Tuesday morning. Delighted with picture and service
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Posted 3 years ago
Canvas arrived within three days well packaged. The canvas was as described. I am very happy with my purchase and would highly recommend.
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Posted 3 years ago
Would use again, happy with process and purchase
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Posted 3 years ago
Great products with fast service and communication.
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Posted 3 years ago
Beautiful 5 piece canvas art. Easy to hang thanks to guide supplied. Hassle free purchase and delivery.
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Posted 3 years ago
Loving the product. It’s so vibrant!
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Posted 3 years ago
Excellent quality, super quick delivery and superb communication. Would highly recommend and would not hesitate to buy from you again 5*
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Posted 3 years ago
We got a four piece banksy print and for the price it's excellent.top bargain and delivery was very very fast. All in all I would highly recommend Wallfillers..
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Posted 3 years ago
Exactly what we ordered. Delivered very quickly. Perfect!
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Posted 3 years ago
Pleased with wall art. Easy to erect with template provided. Would buy from you again and will recommend to friends and family.
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Posted 3 years ago
Stunning picture! Fantastic quality and service. Delivered on time and kept updated every step of the way. This is my 3rd order and every one as excellent. Highly recommend wallfillers. Thankyou.
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Posted 3 years ago
I am Absolutely Stunned. The Price I'm Happy with, the Quality I'm Amazed. Shop with you again soon 👌👌👌💎💎
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Posted 3 years ago
Amazing canvas bought for my kitchen. Arrived on time with clear instructions. Unusual and well admired. Will definately order again.
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Posted 3 years ago
Brilliant - immediate delivery !! Very pleased with item I bought!! Excellent !!!!
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Posted 3 years ago
Having found Wallfillers online and viewing some canvas options, it was very easy to order and pay for two items. Communication and delivery was swift, the canvas sets were incredibly well packaged and we are absolutely thrilled with our purchases. We hope to order further items in the future!
Wallfillers® 5 star review on 12th March 2021
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Posted 3 years ago
I ordered a picture of London for my girlfriend who loves visiting me and loves London. I was impressed with the choice of pictures which varied but it had to be London at night black and white. I know she will be thrilled with it when she gets it on Mother’s Day. Great product and good service. Well done Wallfillers.
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Posted 3 years ago
Wallfillers® is rated 4.9 based on 3,602 reviews