Wallart-Direct Reviews

Name: Wallart-Direct
Rating: 4.71

4.7 Rating 4,373 Reviews

95 %

of reviewers recommend Wallart-Direct

4.7

Based on 4,373 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Wallart-Direct:

Wall Art Direct UKs Largest Supplier Of Canvas Art, Acrylic Prints, Posters and Framed Prints Supplied Direct To Your Door.

Visit Website

Phone:

03333 660 185

Email:

sales@wallart-direct.co.uk

Location:

DOMSEY FARM, Colchester
Feering

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Wallart-Direct 5 star review on 30th July 2024

396

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EXTREMELY SATISFIED!. After a 'sticky' start, as l placed the order over a bank holiday weekend!, (slight delay). The parcel arrived very well packaged in bubble wrap and a cardboard box. The print itself is of very high quality and great definition. The box frame which its mounted on is of light weight wood which helps to reduce the overall weight. The canvas is professionally mounted. I am extremely satisfied with my purchase and the service l have experienced, as l was quite apprehensive, (first time purchase). I would highly recommend this company, their products, and their service.”

Helpful Report

Posted 9 months ago

“Wallart direct. I bought a reproduction painting in acrylic. The colour, finish and general quality is very good and better than I anticipated. I did wait a long time, due no doubt to the piece being made in the size and format I had selected. On arrival I have to say that the packaging was excellent, being secure and the content well protected. The method of wall fastening was new to me. It consists of a pair of aluminium brackets that slot together. One already fastened to the picture and the other to be fastened to the wall by 2 screws. 4 screws were provided which which had to be shaken out of the packaging due to the supplied bag being already open. One pair being small fine threaded that would suit plasterboard. The other pair large with coarse threads for brickwork. I found no rawlplugs in the kit, so used some adhesive in the drilled holes for binding. This worked out well and it was quick and easy to fit. A small spirit level that could be slid into the wall bracket was provided also. I'm happy with my picture.”

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Posted 10 months ago

“Lovely resign, vibrant colour. It could have being doing with a hook on it for a screw to hang on wall. Overall excellent value”

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Posted 11 months ago

“Prompt and efficient service. When the picture arrived the box was very wet and damaged but the picture was not damaged.”

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Posted 11 months ago

“I ordered two quite large prints. On one of the prints, a small printing flaw Which is a little bit annoying. But I cannot be bothered with a hassle of returning the item and getting a new one. On the whole, I’m happy with my purchases, but the delivery emails were very confusing. I was getting emails saying I’d ordered from Etsy when I ordered from Walmart art directly. Emails to say it have been collected but no email on the actual day it was out for delivery so we had no idea when it was going to be delivered. The delivery firm is evri which was yodel….they aren’t a very good delivery company.”

Helpful Report

Posted 1 year ago

“Painting lovely, but when I removed the wrapping the frame fell into pieces. I will need to have reframed which is an expense I had not expected.”

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Posted 1 year ago

“Fast delivery well packaged”

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Posted 1 year ago

“No complaints. Fast delivery and product as described very pleased.”

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Posted 1 year ago

“It is but sweet sorrow - Picture arrived damaged but the speed of resolution by Wallart (full refund) was second to none.”

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Posted 1 year ago

“Beautiful print although was expecting better quality.”

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Posted 1 year ago

“My purchase went missing for some 5 days having been delivered to the wrong person at the wrong address. In fairness to Wallart it was the mistake of the Courier. The person I dealt with at Wallart Steven was most helpful in trying to sort out the problem and when the print did arrive I was pleased I wth it. If I had to criticise Wallart it is regarding trying to contact them by phone, they are always unavailable but if you leave a message or e-mail them they respond fairly quickly. I will purchase from them again.”

Helpful Report

Posted 1 year ago

“Overall a good product & quick delivery. Had to return 2 pictures as they were damaged in transit. Still waiting for replacements.”

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Posted 1 year ago

“Excellent service pictures as shown and good customer service”

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Posted 1 year ago

“I received my pictures which I had been along time looking for. On arrival was pleased with pictures but 2 were damaged. Emailed Wallart direct and can not fault the quick response, within 2 days a new set of 3 were sent to us.”

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Posted 1 year ago

“Good selection of art on this site and am very pleased with picture and frame.”

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Posted 1 year ago

“Good quality items. Reasonably priced and promptly delivered. Will definitely use them again.”

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Posted 1 year ago

“Found the site by chance. Clarifications which i had prior to ordering were answered very promptly. I am delighted with my picture. The only reason not a 5star review is that there are no wall fixings attached to it.”

Helpful Report

Posted 1 year ago

“The order placed was received quite quickly and well packaged, but regretfully the picture was badly aligned and the inner frame badly cut with rough edges. I contacted the company immediately via email and communicated with a gentleman called Steven who could not have been more helpful and arranged for a replacement to be sent. It arrived today (27th July) and again very well packaged and this time in perfect condition. The picture looks great now, and the customer service received was of the highest standard in resolving my issues. A lot of companies fail in customer service, but Steven was excellent throughout. Thanks and will use this company again.”

Helpful Report

Posted 1 year ago

“I made my first purchase reciently and encountered a small problem. This was resolved to my entire satisfaction within 48 hours. My opinion is that you can purchase from Wallart Direct with full confidence. I will use this company again.”

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Posted 1 year ago

“Beautiful picture, though a bit disappointed. I thought it was going to be a print on a canvas, instead it's just a picture on paper. For the price, I was disappointed”

Helpful Report

Posted 1 year ago

Wallart-Direct is rated 4.7 based on 4,373 reviews