Wallart-Direct Reviews

Name: Wallart-Direct
Rating: 4.71

4.7 Rating 4,372 Reviews

95 %

of reviewers recommend Wallart-Direct

4.7

Based on 4,372 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Wallart-Direct:

Wall Art Direct UKs Largest Supplier Of Canvas Art, Acrylic Prints, Posters and Framed Prints Supplied Direct To Your Door.

Visit Website

Phone:

03333 660 185

Email:

sales@wallart-direct.co.uk

Location:

DOMSEY FARM, Colchester
Feering

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Wallart-Direct 5 star review on 30th July 2024

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the product and the delivery time. Would recommend you. Thanks for great service. EC”

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Posted 2 years ago

“Have not received my items ordered over 2 weeks ago”

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Posted 2 years ago

“Didn’t get my item after 2 weeks, customer service is abysmal and don’t try to phone them no one answers. I was going to go to the small claims court to get my money back but they gave me a refund when I gave them 7 days to send my picture or a refund or I would take it further. Shop with them at your peril”

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Posted 2 years ago

“Quick delivery and the canvas was as it looked on the website. Looks great on the wall.”

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Posted 2 years ago

“Picture and frame look great. Really surprised considering the price. Turned up quickly too.”

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Posted 2 years ago

“Very pleased with the quality. Just what I needed and wanted!”

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Posted 2 years ago

“I placed order in July still no purchase, emailed twice no reply, phone number to contact also does not work, all in all very poor and still no sign of my purchase.”

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Posted 2 years ago

“Delightful canvas, and when it arrived it didn't disappoint. Absolutely beautiful. I would not hesitate to recommend you to any of my friends and family. I hope this review encourages other people to buy your products.”

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Posted 2 years ago

“Very happy with what I ordered, there was a concern regarding my order been delivered, but all got sorted.”

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Posted 2 years ago

“Very happy with my print, there was a slight delay because of staff shortage resulting in the phone line not being answered but my email was responded to. Just took over a week to receive item. Will definately order again.”

Wallart-Direct 5 star review on 8th September 2022

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Posted 2 years ago

“The picture is nice but at over 50 pounds, was expensive compared to The Range and other shops I looked at.”

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Posted 2 years ago

“No very impressed with customer service as I’ve been waiting on my order for nearly two weeks and I’ve sent two emails asking what’s happened with my order and no one has bothered to answer me back.”

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Posted 2 years ago

“Never received my order and finding it difficult to contact anyone about it. Hoping someone can help after reading this.”

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Posted 2 years ago

“Great Service and very prompt getting back to you with any queries. Love my Canvas print just as described. Have ordered several from this company over the last year and they have all been beautiful and well worth the money. Good delivery times as well.”

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Posted 2 years ago

“Not received my order and not had a response from my email to ask where it is. Not sure if its Wallart or delivery company but tracking says they are waiting to receive it and now worried as this review says over a month and I ordered from Walmart as they said quick delivery”

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Posted 2 years ago

“My picture arrived and the frame was completely broken and falling apart. I emailed the company immediately on the day of delivery as soon as I had unpacked it and still have no reply 2 days later.”

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Posted 2 years ago

“Very pleased with my picture. Frame quality was good and great value for money.”

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Posted 2 years ago

“Ordered my print, received my confirmation email. Then tumble weed!! I received 2 emails giving me 2 different couriers, neither of the links work. both saying my order is expected soon. The Wallart Direct website gives a phone number that doesn't work, the live chat system is useless, it said that my order has been fulfilled but can't tell me when. As soon as I started to complain and requested a refund suddenly their live chat went off-line and I now cannot contact them!! I will be claiming back through my bank.”

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Posted 2 years ago

“I use it to download videos from certain platforms that don't have an downloading option to do so. It works fast to download my desired videos.”

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Posted 2 years ago

“We purchased a metal canvas, being the largest landscape measurements. Uploading the image and sorting the design was relatively simple, the image looked to be crystal clear and how we wanted it. However, after arriving it was we feared, by having the largest canvas, it pixelated the image, which when you look closer, took away the sharpness of the image. One of the corners of the picture arrived slightly bent (packaging was excellent) but must have been caused by the delivery company. Overall, quick and simple, just if you go too big, the picture isn't great and might be best trying an alternative option.”

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Posted 2 years ago

Wallart-Direct is rated 4.7 based on 4,372 reviews