Wallart-Direct Reviews

Name: Wallart-Direct
Rating: 4.71

4.7 Rating 4,372 Reviews

95 %

of reviewers recommend Wallart-Direct

4.7

Based on 4,372 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Wallart-Direct:

Wall Art Direct UKs Largest Supplier Of Canvas Art, Acrylic Prints, Posters and Framed Prints Supplied Direct To Your Door.

Visit Website

Phone:

03333 660 185

Email:

sales@wallart-direct.co.uk

Location:

DOMSEY FARM, Colchester
Feering

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Wallart-Direct 5 star review on 30th July 2024

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve bought several item from wall art and I am very pleased, packaging was go very good and the quality of the items . I will definitely be buying more from this company”

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Posted 1 year ago

“I love the picture, unfortunately, the picture was slightly damaged due to poor delivery but I didn't complain as once up it would be less noticeable. would definitely recommend”

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Posted 1 year ago

“Fast, efficient and faultless. Ordered metallic A1 abstract art. It arrived in a few days and was really well packaged. Good value.”

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Posted 1 year ago

“Good product, all as expected, delivered on time.”

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Posted 1 year ago

“Parcel arrived damaged with one of three frames broken beyond use. Overall, the prints themselves are high quality but given the broken frame they can’t be displayed hence the poor review.”

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Posted 1 year ago

“I am delighted with my wall art. It is beautiful. Excellent service with progress updates and fairly quick delivery”

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Posted 1 year ago

“Just over a week since ordering and everything arrived. Wrapped really well so no damage and 4 items were large A1 size. Actual pictures - delighted.”

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Posted 1 year ago

“Awesome canvas & very quick delivery!!! Many thanx 😉”

Wallart-Direct 5 star review on 10th March 2023

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Posted 1 year ago

“Delivery was damaged. No response to emails or voicemails”

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Posted 1 year ago

“Order arrived damaged and completely unusable. Really disappointed, first time using wall art direct and my experience has put me off using them again. However a positive note, customer services were very prompt in responding to my complaint, apologised and I received my refund within 3 days so based on that I may give them another go. I would suggest they look at their choice of delivery partner though.”

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Posted 1 year ago

“Really pleased with the canvas print I ordered. Easy to order & fast delivery. The print looks exactly as shown online, I ordered the Double XL size and it now looks great hanging in the space.”

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Posted 1 year ago

“Really pleased with my 2 pictures. Looked in shops couldn't find anything went on this web site spoilt for choice.”

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Posted 1 year ago

“Good value and prompt delivery. Good prints”

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Posted 1 year ago

“After unfortunately receiving an incorrect order, the customer service received was nothing more than first class. A replacement was sent and received almost immediately. The print is of a good quality which completes the redecoration perfectly. Always judge a company when things go unfortunately wrong and Wallart pass this test with flying colours. Highly recommended.”

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Posted 1 year ago

“I have made several purchases from Wallart All times are well priced as described and delivered quickly all in all a good service”

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Posted 1 year ago

“Great website, easy to navigate and lots of choice. My canvas arrived promptly ,good quality I am very happy and will use Wallart again.”

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Posted 1 year ago

“Quick easy order process Progress updates for the order and shipment Received quickly and very well packaged Amazing quality wall art - getting great comments from my video meetings at home! Cannot rate high enough.”

Wallart-Direct 5 star review on 2nd March 2023

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Posted 1 year ago

“Disappointed by quality of prints- very low pixel count. The canvas is not taught and is very floppy. I have emailed Wallart but two weeks later I've had no reply, and don't expect one. I just wish I had read some reviews before ordering. If you want good quality don't buy from the company. If you will be okay with mediocre quality then consider buying from them. I guess you get what you pay for.”

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Posted 1 year ago

“Ordered a panoramic acrylic picture with a metal standoff, only to be told they don't supply that any more and now use metal clips. I emailed them back to cancel the order. No reply from them even after two further e mails. Credit card has been charged and I'm now told it's being shipped. I'm sure I'll have to battle it out in the courts so beware future buyers they'll take your money even after you cancel the order.”

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Posted 1 year ago

“Order not dispatched - says 1-2 days but has been a week and no updates. No response to chat, email or phone customer support.”

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Posted 1 year ago

Wallart-Direct is rated 4.7 based on 4,372 reviews