Wallart-Direct Reviews

Name: Wallart-Direct
Rating: 4.71

4.7 Rating 4,372 Reviews

95 %

of reviewers recommend Wallart-Direct

4.7

Based on 4,372 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Wallart-Direct:

Wall Art Direct UKs Largest Supplier Of Canvas Art, Acrylic Prints, Posters and Framed Prints Supplied Direct To Your Door.

Visit Website

Phone:

03333 660 185

Email:

sales@wallart-direct.co.uk

Location:

DOMSEY FARM, Colchester
Feering

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Wallart-Direct 5 star review on 30th July 2024

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery & items packed really well. Really good value for money + free delivery. Pictures are fabulous - really happy with my purchase & will use this company again. Highly recommend”

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Posted 3 years ago

“Just received my picture from wall art (Moon reflection ) We absolutely love this picture very good frame ,Very quick delivery and packed very well .Very satisfied customer.”

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Posted 3 years ago

“Yes, Jean PWallart-Direct has made me happy again. My canvas is amazing, I love it, and it arrived super quick. It will join the other 4 canvases I have bought from you This makes me so happy. Thank you.”

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Posted 3 years ago

“Great company great pictures well packaged worth the wait....”

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Posted 3 years ago

“The first item we received had a mark on the canvas, I contacted sales and within an hour I had an email apologising and advising that a new item would be sent, this was received 2 days later and very happy 😃”

Wallart-Direct 5 star review on 12th March 2021

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Posted 3 years ago

“Thank you so much, my order has just arrived. Super quick and they are fabulous. Just what I was looking for. Something to cheer me up in this pandemic. I have my son to thank for these, but I will be watching your site for other purchases”

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Posted 3 years ago

“Great canvas good quality and nice and clear”

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Posted 3 years ago

“Lovely print - very pleased. Had to wait for second one as first was damaged but received quickly.”

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Posted 3 years ago

“Not what I expected but I should’ve realised you get what you pay for... Whatever the material used to print the design on is pulled over a wooden structure (which was bent) and stapled isn’t tight so from the side it looks floppy. Will not be buying from this company again!”

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Posted 3 years ago

“Very disappointing, the frame is warped and doesn’t sit flat on the wall & the canvas isn’t stretched tight and sits loose. For the cost i’d Have expected Hanging fixtures and better quality. Won’t buy again.”

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Posted 3 years ago

“Although we had an issue with one extra large image, in terms of how well it had been stretched- it was loose on the frame and ‘billowing’. One email via the website saw a prompt response within 24hrs from Lorraine who was the epitome of good customer service. No argument or attempt to abrogate their responsibilities. I sent a video of the problem. The following day a call from Lorraine apologising and offering to redo the order, which remarkably arrived by courier the next day. What can I say, some others have complained about the level of customer service, but I have nothing but praise and hold the company in the highest regard. Plus the new pic is perfectly stretched. Excellent service, quality, price and delivery speed. What’s not to like?”

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Posted 3 years ago

“The Picture looked splendid. The frame was also good quality and enhanced the picture. The packaging was second to none and it came pretty quickly. I am very pleased. Well done guys!”

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Posted 3 years ago

“Very fast delivery also very good quality. Love this on my wall. Thank you.”

Wallart-Direct 5 star review on 17th February 2021

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Posted 3 years ago

“Picture was amazing, delivery very quick and prices are reasonable”

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Posted 3 years ago

“Very quick delivery, however one of my items was the wrong size. Although the item wasn't what I ordered, the way Wallart Direct dealt with the issue was professional, quick and easy and the correct item was sent within days.”

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Posted 3 years ago

“Excellent choice of canvas' really good quality and my order arrived in 2 days”

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Posted 3 years ago

“First class website, order process made easy and when I contacted the Customer Services my question were answered totally, so would stronlgy recommend this company.”

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Posted 3 years ago

“I am very pleased with the water lily picture and frame I purchased looks beautiful in our bathroom and it was a very good price to and was just just as stated thank you very much.”

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Posted 3 years ago

“Great choice on pictures and sizes, will definitely use them again.”

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Posted 3 years ago

“Superb elephant canvas, very pleased with it, just what I was looking for plus quick delivery.”

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Posted 3 years ago

Wallart-Direct is rated 4.7 based on 4,372 reviews