Wallart-Direct Reviews

Name: Wallart-Direct
Rating: 4.71

4.7 Rating 4,372 Reviews

95 %

of reviewers recommend Wallart-Direct

4.7

Based on 4,372 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Wallart-Direct:

Wall Art Direct UKs Largest Supplier Of Canvas Art, Acrylic Prints, Posters and Framed Prints Supplied Direct To Your Door.

Visit Website

Phone:

03333 660 185

Email:

sales@wallart-direct.co.uk

Location:

DOMSEY FARM, Colchester
Feering

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Wallart-Direct 5 star review on 30th July 2024

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible product, that I wouldn't hang in my garage, let alone on my landing. Couldn't contact Wallchart Direct for a replacement or refund.”

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Posted 2 years ago

“Good quality print delivered promptly”

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Posted 2 years ago

“Ordered two large canvas prints which arrived on time and were well packaged. Really pleased with them, will certainly buy from here again.”

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Posted 2 years ago

“Choice of postage company not good, package left on doorstep”

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Posted 2 years ago

“Good service nice pictures with a great selection I would reccomend”

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Posted 2 years ago

“Have contacted you regarding I have only received one print when dispatch email states both have been sent. Please can you contact me . Susan Taylor.”

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Posted 2 years ago

“Acrylic prints look amazing up on the wall. Delivery was a bit late with damage to packaging but thankfully not broken”

Wallart-Direct 5 star review on 9th June 2022

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Posted 2 years ago

“Awful experience… Between shocking customer service, horrendous delivery service and then to top it off the canvas was an inch shorter than measurements in product description. They have promised to call me but haven’t yet! Avoid.”

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Posted 2 years ago

“Ref Order #1872-WAD Hi I ordered this product (Buddha Wall Art) and received notification that it had been accepted at 9.14am on Tuesday, 31st May. It is now 17.39 on Tuesday, 7th June and I have not received my order. As a result of this, I cannot rate the service highly at all. I hope to receive the product soon as I believe delivery dates of between 1 and 3 days are quoted. Martin Davies”

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Posted 2 years ago

“Fab service great product My daughter loved it Thank you”

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Posted 2 years ago

“Very pleased with the canvas. Good quality and very reasonable in price. Ordering was easy and updates on delivery frequent.”

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Posted 2 years ago

“Extremely disappointed Took delivery of my huge A0 print today to find the frame is damaged. Wall-Arts return policy says I am responsible for paying for the courier return. That's gonna cost me! Furthermore, I have 14 days to get the item back. It was purchased on the 26th May and today is the Monday 6th June. Most of that time period has elapsed and I've no chance of returning it until the weekend as I'm working. I appreciate mistakes happen but I feel I'm in a no win situation through no fault of my own.”

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Posted 2 years ago

“Item arrived, securely packaged. Not only is the print of excellent quality, but all the hanging cord was securely in place. Putting the picture up was, consequently, very easy and quick. The only outstanding issue is which print to choose next! Sincere thanks.”

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Posted 2 years ago

“The artwork is absolutely perfect. Shame about the frames being gold and not Silver as was ordered, which Wallart emphatically assist are actually Silver. The response to the query was Blunt, Rude and inconsiderate.”

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Posted 2 years ago

“Great service. The picture "Strings" just finished off our redecoration. Throughly recommend hence 5 stats”

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Posted 2 years ago

“Amazing service from this company . Sadly my purchase was broken during delivery but I was sent a replacement really quickly and it is beautiful would definitely use this company again”

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Posted 2 years ago

“Good quality, prompt service”

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Posted 2 years ago

“Good choice, I liked the fact that I could select the size of print I wanted and the ordering was easy and delivery prompt.”

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Posted 2 years ago

“I originally got an extra large print and wasn’t happy with the quality. Wall art were prompt to reply, and sent out an excellent replacement quality product within 24 hours. Excellent customer service, personable and efficient. Thank you!”

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Posted 2 years ago

“Painting and canvas frame are good, quality of the painting isn't great up close”

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Posted 2 years ago

Wallart-Direct is rated 4.7 based on 4,372 reviews