Wallart-Direct Reviews

Name: Wallart-Direct
Rating: 4.71

4.7 Rating 4,372 Reviews

95 %

of reviewers recommend Wallart-Direct

4.7

Based on 4,372 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Wallart-Direct:

Wall Art Direct UKs Largest Supplier Of Canvas Art, Acrylic Prints, Posters and Framed Prints Supplied Direct To Your Door.

Visit Website

Phone:

03333 660 185

Email:

sales@wallart-direct.co.uk

Location:

DOMSEY FARM, Colchester
Feering

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Wallart-Direct 5 star review on 30th July 2024

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and love my purchase”

Helpful Report

Posted 2 years ago

“Very high quality, very impressed with them especially the sloth picture, everyone comments on him”

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Posted 2 years ago

“Endless options, quality finish, efficient delivery.”

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Posted 2 years ago

“Extensive choice of artwork and frame choices all at very affordable prices. Delivery was fast and product quality very good considering budget price levels. Highly recommended supplier.”

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Posted 2 years ago

“Product range is quite wide. The finished article was as expected and is very acceptable.”

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Posted 2 years ago

“The pictures look great on my bedroom wall and would definitely buy again for next room. Thank you 😊👍”

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Posted 2 years ago

“I never received my items. Attempted to contact Wallart Direct 6 times with no luck. Attempting to get a recharge through my bank. UPDATE: After posting this review I received a refund very quickly. No response on other channels, but happy it is now resolved.”

Helpful Report

Posted 2 years ago

“I recently moved address and when ordering my phone auto-filled my old address for delivery and I didn't see as the billing address was correct. I've emailed 3 times and tried live chat twice with no response, the phone number goes nowhere and the delivery company won't change it independently. I've now had an email from Evri saying it will be delivered in the next few days, normally waiting over a week for a vague date would be annoying, now I'm just hoping it gives me time to actually get a response! If you have any issues their is no customer service at all, avoid.”

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Posted 2 years ago

“Be very careful when ordering from this company. They take your money immediately and send an acknowledgement. Ordered on 6th October and nothing arrived despite trying to get hold of them, phone sounds like a mobile switched off and won't answer e mails. Currently £250 down and no sign of my order”

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Posted 2 years ago

“I ordered two FRamed Prints 11 days ago and still have not received them. The tracking information is useless and says sent to the carrier and not changed. I have tried calling the sales number on the site and no response and tried the chat line no response !!”

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Posted 2 years ago

“Still not received goods which where ordered on 13 october and no notification when to expect delivery”

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Posted 2 years ago

“An update on my review, even though there was a lack of communication both my items arrived,have to say,i'm happy with them 10/10 for packaging”

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Posted 2 years ago

“Stunning canvas, quick delivery. Thank you 😊”

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Posted 2 years ago

“Over a week since order placed and have heard nothing,no reply to emails Seems at the moment a scam to me”

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Posted 2 years ago

“My picture arrived as advised it was well-packed and I am very pleased with it. I will certainly purchase from Wallart Direct again.”

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Posted 2 years ago

“appalling service I order 2 pieces of art over a week ago tracking number they does not exist and there phone number also does not exist no reply to e mails truelly appalled by them avoid this company at any price”

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Posted 2 years ago

“I paid for two framed prints and received only one. It has been impossible to contact Wallart, the phone number does not work and there is no response to emails. As a result I have been unable to get a refund for the print I never received”

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Posted 2 years ago

“Sadly my picture hasn’t turned up yet after nearly 2 weeks and no response when I asked where it is.”

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Posted 2 years ago

“Love my picture. Beautifully framed and excellent value for money”

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Posted 2 years ago

“Absolutely delighted with this beautiful piece of Wall Art, looks amazing in our freshly decorated guest bedroom! Good quality & great value for money !! Very happy customer!!”

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Posted 2 years ago

Wallart-Direct is rated 4.7 based on 4,372 reviews