Wallart-Direct Reviews

Name: Wallart-Direct
Rating: 4.71

4.7 Rating 4,372 Reviews

95 %

of reviewers recommend Wallart-Direct

4.7

Based on 4,372 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Wallart-Direct:

Wall Art Direct UKs Largest Supplier Of Canvas Art, Acrylic Prints, Posters and Framed Prints Supplied Direct To Your Door.

Visit Website

Phone:

03333 660 185

Email:

sales@wallart-direct.co.uk

Location:

DOMSEY FARM, Colchester
Feering

Write Your review

Tell us how Wallart-Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wallart-Direct 5 star review on 30th July 2024

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered two canvas prints of different sizes. They arrived within a couple of days after ordering. They were well packaged. Pleased with deal. The only reason I didn't give 5 stars was that material could have been wrapped a little tighter around frame. otherwise all good.”

Helpful Report

Posted 4 years ago

“Unfortunatly i sent an e.mail 20th to yourselves regarding if my goods had been despatched and still awaiting a reply,also tried to phone the phone number on your website but seems unavailable.Courier sent a text to say delivering 20th,but did not deliver,tracking says a delay .I have still not received my goods,so cannot really give a review on goods.”

Helpful Report

Posted 4 years ago

“very dificult to write a constructive review as the goods have not yet arrived --- ordered and paid for on november 16 2020 its now november 23 --------over to you--- an anticipated delivery date would be appreciated thanking you in anticipation.”

Helpful Report

Posted 4 years ago

“Nice painting but some parts cannot be unseen. Frame should have been bigger so that none of the painting should appear on the sides i.e. white canvas only around the sides.”

Helpful Report

Posted 4 years ago

“Bought as a gift. It arrived quickly, well packaged and was easy to hang. It looks great and the person I bought it for loves it.”

Helpful Report

Posted 4 years ago

“For me, unfortunately, I was dissatisfied with The communication elements of this company. Previously, I have purchased a gift for a friend via a online purchasing platform which was not their website. When I placed my most previous order, directly from the wall art website , their systems had mixed up the names and addressed correspondence to me from my previous orders recipients details. I contacted the company to address this matter, they did not return my call as promised, and offered no solution. It was clearly a mixup within their internal systems. It makes me question how they hold and safeguard their customers information. The item we ordered was satisfactory, the artwork was mounted well, however the frame had a unsatisfactory finish to the corner joint section. - not wanting to have the hassle of returning the item we were able to rectify it ourselves. it is unlikely that I will recommend or use this company again.”

Helpful Report

Posted 4 years ago

“The website is good & the prints arrived quickly & well packaged & I’m really pleased with them”

Helpful Report

Posted 4 years ago

“Excellent customer service, pictures and also use excellent delivery courier.”

Helpful Report

Posted 4 years ago

“Really easy to find what I wanted and get it ordered - no tracking or email hint as to when it would arrive, but when it did, (not too many days after I ordered!) it was exactly what I ordered, well made and very securely packaged. Deffo use Wallart again!”

Helpful Report

Posted 4 years ago

“Great product and very quick delivery. Shall definitely use this site again.”

Helpful Report

Posted 4 years ago

“I purchased a canvas for use in my summerhouse, delighted with the quality & would recommend to anyone thinking of buying one.”

Helpful Report

Posted 4 years ago

“Very pleased with my purchase.”

Helpful Report

Posted 4 years ago

“Canvas was reasonably priced and delivery time very good, only small complaint is that it was a little flimsy.”

Helpful Report

Posted 4 years ago

“I ordered a framed print, but then asked to change the size from A3 to A4. I never received any communication from Wallart. The actual print was well packaged, but the border card is too large and clips too much of the picture itself... Also never seen a refund for the reduced size of print!.... No response to my emails either”

Helpful Report

Posted 4 years ago

“Excellent choice of product and the fastest delivery I have ever experienced. Order placed Weds morning and product delivered early the following day. Three pictures wrapped very well and the best experience I have ever had with internet purchasing. Many thanks”

Helpful Report

Posted 4 years ago

“Ordered 3 items 9 days ago and so far not one word to give a delivery date. Very poor”

Helpful Report

Posted 4 years ago

“Absolutely delighted with the quality of our chosen wall art and the service we received. We needed a bespoke size and this was readily arranged and the items arrived a day later. Superb, we’ll definitely be back for more!!”

Helpful Report

Posted 4 years ago

“I bought 3 retro pictures, Paris, Moulin Rouge & Hawaii, places that are extremely dear to my heart. They are destined for the wall going up the stairs, when painted! They are just gorgeous. The colours are perfect & the black frames set the pictures off perfectly. Totally in love with them & what they represent. I will be back for more, thank you”

Helpful Report

Posted 4 years ago

“Very efficient service and delivery”

Helpful Report

Posted 4 years ago

“Lovely picture, nicely framed. Arrived in good time and thought the price was very reasonable.”

Helpful Report

Posted 4 years ago

Wallart-Direct is rated 4.7 based on 4,372 reviews