Wallart-Direct Reviews

Name: Wallart-Direct
Rating: 4.71

4.7 Rating 4,372 Reviews

95 %

of reviewers recommend Wallart-Direct

4.7

Based on 4,372 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Wallart-Direct:

Wall Art Direct UKs Largest Supplier Of Canvas Art, Acrylic Prints, Posters and Framed Prints Supplied Direct To Your Door.

Visit Website

Phone:

03333 660 185

Email:

sales@wallart-direct.co.uk

Location:

DOMSEY FARM, Colchester
Feering

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Wallart-Direct 5 star review on 30th July 2024

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order itself is fine but I am very disappointed with the customer service. I couldn’t track the order as I was given no details. Tried to contact by phone- mailbox full. Online chat just told me it had been dispatched and having sent 3 emails I’m still waiting for a response!!”

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Posted 1 year ago

“So happy with the quality and speed of delivery. Arrived within 24 hours.”

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Posted 1 year ago

“Quick turn around and a good product - the frame looks more gold than silver - possibly should offer samples?”

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Posted 1 year ago

“Excellent service, loads of choice, delivered promptly and well packaged.”

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Posted 1 year ago

“Excellent quality and value for money! Fast shipping, items arrived quickly in perfect condition. I bought 2 canvas prints and one metal print - so happy with my purchases. Would highly recommend!”

Wallart-Direct 5 star review on 20th January 2023

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Posted 1 year ago

“Amazing service from start to finish. Quality amazing really good value, packaging and delivery outstanding. Will definitely use again”

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Posted 1 year ago

“Fast delivery excellent communication”

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Posted 1 year ago

“The artwork arrived ok but frustrated that the frame I chose for both framed prints wasn’t the ones that arrived”

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Posted 1 year ago

“Excellent product and after sales service. Wallprint had a slight water mark possibility due to heavy rain in transit. Contacted company and print was replaced within 2 days.”

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Posted 1 year ago

“I gave 2 stars as there is loads of damage to the picture”

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Posted 1 year ago

“Really nice picture but it had a crease down the middle. However, it came out using a steam iron and a cloth so didn't have to be returned.”

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Posted 1 year ago

“Ordered 2 framed pictures which arrived promptly. Very happy with my purchase, excellent quality and look beautiful in my living room. Will definitely order from Wallart-Diect again and highly recommend.”

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Posted 1 year ago

“Good quality pictures, easy to order and arrived quickly. Very pleased”

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Posted 1 year ago

“Quick delivery but item colour not as vibrant as what seen on the website.Overall disappointed and no reply from Walmart.”

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Posted 1 year ago

“I’ve been looking for so long for the right picture, and came across Walmart direct,There were so many beautiful canvases to choose from and I had finally found one that I loved, It worked out £72 for the size I wanted, The delivery was fast, but when I unwrapped it the picture looks distorted when close up and the canvas was quite flimsy on the frame, Definitely not worth £72 very disappointing. Just wish I had read the reviews before I ordered.”

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Posted 2 years ago

“I ordered a larger framed print and when it arrived the image was badly stretched. I contacted the sales team who were very slow to communicate and unhelpful when they did, suggesting I order a smaller image…. No apology or solution to the disappointing picture I’d been sent. I really would not recommend using this company. Please read the returns policy, you are expected to pay postage.”

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Posted 2 years ago

“superb canvas delivered very quickly and wrapped so well. Really pleased with our canvas - clear, sharp images and colours are vibrant and true. Can't recommend highly enough. Easy to navigate website and easy ordering.”

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Posted 2 years ago

“Ordered a Peter Breughel Winter Landscape print which I am delighted with. Arrived the day after ordered. Now has pride of place on our lounge wall.”

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Posted 2 years ago

“Such a massive choice of subject and frame size and type, it took me a looong time to decide. The order process was simple, the carrier was excellent, I was kept informed all the way, delivery was on time and super quick just before Christmas, well done. Would recommend”

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Posted 2 years ago

“I think this operation is run by a China-based platform looking at the replies . . . It seems that the feedback ranges from 1 star to 5 . . which is an anomaly and are probably written by crowd-paid script writers - dime a dozen in China having worked there on quality-control. Think I will steer clear of this company”

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Posted 2 years ago

Wallart-Direct is rated 4.7 based on 4,372 reviews