Waggel Reviews

Name: Waggel
Address: Waggel Limited, WeWork, 131 Finsbury Pavement, London
Rating: 4.63

4.6 Rating 2,096 Reviews

92 %

of reviewers recommend Waggel

Company Reviews

Metrics

Info

4.6

Based on 2,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, Lifetime pet insurance policies have been designed to give you everything we’ll think you’ll need and more. We’re talking about one comprehensive, Lifetime, pet insurance policy that even covers dental care.
Designed by pet owners and vets, Waggel is here to save you thousands over your pet’s lifetime. Wave goodbye to hassle, hold music, and hating your insurance company - we’re backed by over 15 years of insurance experience and are here to stay.

Why Waggel?

So you’re considering taking out pet insurance but where do you begin when there are so many policies to choose from? We’re one of the UK’s leading pet insurance providers for many reasons but here’s why we think we’re a cut above the rest:
• We offer just one Lifetime policy with a range of coverage and claim contribution options so you can call the shots.
• Our pricing, policy wording, and claims process are simple and transparent because who likes complicated?
• We work directly with charities to support dogs in need
• You’ll also be assigned your own personal claims handler so you can track your claim every step of the way
• Excluding people and their pets isn’t cool - we cover dental care, diabetes, theft & loss, cancer and more

Visit Website

Phone:

01299 669955

Email:

hello@waggel.co.uk

Location:

Waggel Limited, WeWork, 131 Finsbury Pavement
London
EC2A 1NT

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Waggel 5 star review on 8th September 2023

Sandeep Chauhan

Lesley Robertshaw-Brennan

159

Anonymous

Anonymous // 01/01/2019

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“Very easy and simple to use. Clear information and very impressed so far.”

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“I only just signed up, so no claims experience, but the sign up was brilliant- simple, clear, honest and friendly- with clear sensible options at great prices. So much better than the offer from the big brands.”

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“Web site really easy to navigate and explanations of different levels of cover easy to understand.”

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“Very clear and concise to arrange pet insurance online with very competitive premiums.”

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“Very easy very good best quote I’ve had”

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“Really impressed so far with Waggel. Seems like they have a very no nonsense approach.”

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“Pup loves this food! Delivery schedule works really well, so far have had one or two portions left when the new bag arrives 👍”

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“Very transparent registration process”

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“Waggel have been great! When I made a claim it was fast, straightforward & the customer service was excellent too! Very pleased. Also I love all the discount codes and companies they partner with!”

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“Hello Waggel, I just wanted to give you a review to say thank you! We had to put a claim through for our dog Taz as he fractured is tooth. Luckily we have never had to make a claim before and we really didn’t know how the claims process worked. Thanks to Mercedes we were able to focus on what really mattered, and that’s Taz. Mercedes kept us up to date and informed the whole way through, even when we hit a little bump in the road with retrieving his medical records. I’m over the moon with the customer service we received and I think Mercedes deserves some recognition for this. Waggel you’re brilliant. I’m pleased that both of our dogs are insured through you.”

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“what amazing service, am getting a new puppy and wanted him covered from the get go, it was simple and easy to understand and amazingly the cheapest, but what really sold it was i had a question phoned the number, no waiting, answered by a lovely lady who kindly answered all my questions - with no hard sell - won me over! and now i discover all the members benefits - Brilliant will definitely be recommending this to everyone i know.”

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“responsive customer support team! very helpful”

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“Very easy to use website to give me a quote. No stress at all.”

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“An easy to use form to register. Very competitive price. Vet call which is very reassuring. I look forward to being with Waggel.”

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“Very easily understood”

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“Just had a very helpful consultation with a behavourist - this is a great perk!”

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“Hi. I have adopted Bonzo through Wild at Heart Foundation where they knew him as Pepper from Bulgaria. They advised me during the adoption process that, as well as donating £50 to their cause, you very kindly allow those of their supporters - like me - who purchase Waggel pet insurance through the link they provided, a complimentary period of 2 months' free insurance. I only saw reference to one month when I took out the insurance. Please would you advise?”