Waggel Reviews

Name: Waggel
Address: Waggel Limited, WeWork, 131 Finsbury Pavement, London
Rating: 4.63

4.6 Rating 2,096 Reviews

92 %

of reviewers recommend Waggel

Company Reviews

Metrics

Info

4.6

Based on 2,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, Lifetime pet insurance policies have been designed to give you everything we’ll think you’ll need and more. We’re talking about one comprehensive, Lifetime, pet insurance policy that even covers dental care.
Designed by pet owners and vets, Waggel is here to save you thousands over your pet’s lifetime. Wave goodbye to hassle, hold music, and hating your insurance company - we’re backed by over 15 years of insurance experience and are here to stay.

Why Waggel?

So you’re considering taking out pet insurance but where do you begin when there are so many policies to choose from? We’re one of the UK’s leading pet insurance providers for many reasons but here’s why we think we’re a cut above the rest:
• We offer just one Lifetime policy with a range of coverage and claim contribution options so you can call the shots.
• Our pricing, policy wording, and claims process are simple and transparent because who likes complicated?
• We work directly with charities to support dogs in need
• You’ll also be assigned your own personal claims handler so you can track your claim every step of the way
• Excluding people and their pets isn’t cool - we cover dental care, diabetes, theft & loss, cancer and more

Visit Website

Phone:

01299 669955

Email:

hello@waggel.co.uk

Location:

Waggel Limited, WeWork, 131 Finsbury Pavement
London
EC2A 1NT

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Waggel 5 star review on 8th September 2023

Sandeep Chauhan

Lesley Robertshaw-Brennan

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waggle came highly recommended and thus far the registration process has been brilliant. However, I would like to make people aware of the following situation I found myself in with in making my first claim for my rescue dog Bentley. I rescued Bentley on Friday 24th July 2020. I was given his medical records showing he had a clean bill of health. I took out pet insurance with Waggle 28th July 2020 and arranged his first vet appointment at Goddards Veterinary Hospital for the 6th August 2020. On that appointment they found that Bentley had a claw problem and would require an operation. As I did not have 14 days between the start date of insurance and first vet appointment my claim was refused. Clearly what I should have done was firstly get pet insurance and wait 14 days before taking Bentley to his first vet check up.. Just wanted to make people aware so as not make the same mistake. Daniella”

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“Thts gr8 tht my puppy storm of 10mths is insurared”

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“Very good policy just what I wanted.”

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“Fab... behaviuor expert made me ferl bettee”

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“We cant thank you enough your application form was not like any other application form we felt that you really was helpful and explaining the difficult ones.”

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“These simple claim procedures no longer rob you of the much needed time you can now spend with your sick pet. I wish Waggel all the success they deserve in taking their company from strength to strength. Warmest regards Louis McCullough”

Waggel 5 star review on 21st August 2020

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“Very simple joining system. Easily read documents prior to committing.”

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“Easy so far(Just joined)”

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“Very good.An absolute pleasure you took all my worries away and out of my hands .I am so grateful and Bertie is now back to fighting fit.Thank you”

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“easy thank you”

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“Very easy website thank you”

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“Lovely interface which makes getting quotes easy - well explained and you can adjust the amounts and excesses to suit budget.”

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“Excellent .. as in obtaining an instant quote & using your web pages for information. (Just to acknowledge that it was an FT Money cover story from 11 July 2020, written by Nick Johnstone, that drew my attention to Waggel.) Alan, Edinburgh”

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“Easy to sign up and refer friends, great price and great looking cover. The ability to have a video call with a vet is going to be so helpful, looking forward to utilising this cover!”

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“Very efficient and transparent. Much better than some faceless corporation.”

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“Good price, good cover and easy to set up. Let's hope that it goes on like that!”

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“Woof woof”

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“MY experience with Waggel so far has been absolutely painless. The form to join was easy and and the whole experience has been easy so far. I like the Membership page and th special offers and little giveaways. Good o see you are on all the social media platforms too. Keep up the good work Waggel and I will definitely be spreading the word.”

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“So far haven't had reason to use the insurance but the website is very user-friendly”

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Waggel is rated 4.6 based on 2,096 reviews