Login
Start Free Trial Are you a business?? Click Here

Waggel Reviews

4.6 Rating 2,095 Reviews
92 %
of reviewers recommend Waggel
4.6
Based on 2,095 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 84%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Waggel Reviews

About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, Lifetime pet insurance policies have been designed to give you everything we’ll think you’ll need and more. We’re talking about one comprehensive, Lifetime, pet insurance policy that even covers dental care.
Designed by pet owners and vets, Waggel is here to save you thousands over your pet’s lifetime. Wave goodbye to hassle, hold music, and hating your insurance company - we’re backed by over 15 years of insurance experience and are here to stay.

Why Waggel?

So you’re considering taking out pet insurance but where do you begin when there are so many policies to choose from? We’re one of the UK’s leading pet insurance providers for many reasons but here’s why we think we’re a cut above the rest:
• We offer just one Lifetime policy with a range of coverage and claim contribution options so you can call the shots.
• Our pricing, policy wording, and claims process are simple and transparent because who likes complicated?
• We work directly with charities to support dogs in need
• You’ll also be assigned your own personal claims handler so you can track your claim every step of the way
• Excluding people and their pets isn’t cool - we cover dental care, diabetes, theft & loss, cancer and more

Visit Website

Phone:

01299 669955

Email:

hello@waggel.co.uk

Location:

Waggel Limited, WeWork, 131 Finsbury Pavement
London
EC2A 1NT

Write Your review

Waggel 5 star review on 8th September 2023
Sandeep Chauhan
Waggel 5 star review on 26th March 2023
Lesley Robertshaw-Brennan
Waggel 5 star review on 16th March 2023
Bernadette Paterson
Waggel 5 star review on 2nd February 2023
Vanessa Reddicliffe
Waggel 5 star review on 18th January 2023
Jennifer Hunter
Waggel 5 star review on 20th December 2022
Joan Lendon
Waggel 5 star review on 1st December 2022
Kathryn Lane
159
Anonymous
Anonymous  // 01/01/2019
Best insurance, dealt with others for older pets, wish I'd found these.
Helpful Report
Honestly, these guys are fantastic and have been so helpful. We moved over from a much more expensive pet insurance company when we got our second dog and Waggle have been great! Would very much recommend.
Helpful Report
Excellent uncomplicated process!
Helpful Report
No problems so far .Please find Firm in writing.
Helpful Report
Love using waggel. Feel like I get so much support and using their website is super easy, and the monthly perks are the cherry on top!
Helpful Report
Up to now it has been good
Helpful Report
Great. Highly recommend. Some valuable benefits I don’t think you can get elsewhere.
Helpful Report
I signed up last month after having a bad experience with another insurer. I filled the form out incorrect but quick call to their customer services and this was rectified straight away. Lovely lady and great that you can get through straight away.
Helpful Report
Simple to use website and nice visual prompts. terms and conditions were boiled down to simple language
Helpful Report
The website was nice and easy to use and the quote was great
Helpful Report
Easy to deal with and ver who joined video call was very helpful
Helpful Report
Very happy
Helpful Report
One word... Brilliant! I try to avoid doing stuff online as I’m a bit of a dinosaur with technology, however I decided to take a gamble. Our cat is nearly 13 years old and I’ve been paying insurance ever since I’ve had him but thankfully I’ve never had to make a claim. Even with this in mind my insurance still wanted to double their price and any others I looked at apart from Waggel! They were half the price ,yes I have to pay a bit more towards any vets bills but Waggel were very upfront about that bit so that’s fair enough. I thought the only downside was that it’s all done online, however I couldn’t have been more pleasantly surprised. Unfortunately my Charlie did become ill and had to have an operation as well as medication. Put my claim in online (very simple to do) and a few days later I received an email to say all gone through and how much they had credited to my bank account. Definitely recommend!
Helpful Report
Excellent! From getting the quote to being able to contact someone has been easy, quick and friendly. The quote was a third less than my previous provider and the terms are clear and transparent. Thank goodness for an insurance company with morals!
Helpful Report
Quick, efficient service. No issues at all and quick to reimburse.
Helpful Report
The claim was easy to process and settled very quickly without any quibble.
Helpful Report
Super easy platform to use, very minimalistic claims process, clear policies. Would recommend. I’m a vet and this was the easiest claim form I’ve ever seen to complete. No idea why it’s so much faff with other insurers!
Helpful Report
Always quick with responding to queries via the online chat option and paid out the claim with no issues!
Helpful Report
So far I am impressed by the fact that for three pets who are more than just pets, that they are all insured for under 30quid where as such other insurance companies, like animals friends was costing me over 70 quid a month for the same type of cover. Ok I understand that as pets get older so the cover goes up and my liability as well, but it’s not something I’m really concerned about.As I understand that pets get older faster than humans and then you have a duty of care for them. For years my late wife and myself had our original family of pets insured with, Pet plan. And Pet plan wasn’t so bad .
Helpful Report
So far good, easy to use website and trustpilot rate this company very high
Helpful Report
Waggel is rated 4.6 based on 2,095 reviews