Waggel Reviews

Name: Waggel
Address: Waggel Limited, WeWork, 131 Finsbury Pavement, London
Rating: 4.64

4.6 Rating 2,094 Reviews

92 %

of reviewers recommend Waggel

Company Reviews

Metrics

Info

4.6

Based on 2,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, Lifetime pet insurance policies have been designed to give you everything we’ll think you’ll need and more. We’re talking about one comprehensive, Lifetime, pet insurance policy that even covers dental care.
Designed by pet owners and vets, Waggel is here to save you thousands over your pet’s lifetime. Wave goodbye to hassle, hold music, and hating your insurance company - we’re backed by over 15 years of insurance experience and are here to stay.

Why Waggel?

So you’re considering taking out pet insurance but where do you begin when there are so many policies to choose from? We’re one of the UK’s leading pet insurance providers for many reasons but here’s why we think we’re a cut above the rest:
• We offer just one Lifetime policy with a range of coverage and claim contribution options so you can call the shots.
• Our pricing, policy wording, and claims process are simple and transparent because who likes complicated?
• We work directly with charities to support dogs in need
• You’ll also be assigned your own personal claims handler so you can track your claim every step of the way
• Excluding people and their pets isn’t cool - we cover dental care, diabetes, theft & loss, cancer and more

Visit Website

Phone:

01299 669955

Email:

hello@waggel.co.uk

Location:

Waggel Limited, WeWork, 131 Finsbury Pavement
London
EC2A 1NT

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Waggel 5 star review on 8th September 2023

Sandeep Chauhan

Lesley Robertshaw-Brennan

159

Anonymous

Anonymous // 01/01/2019

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“Was just ready to set up my payments ,but after i read the term and condition did not agree, strânge that a young puppy being insured with you and after a few years we decide that we can have puppys for our childreen the insurance will be invalid, so if my wife have childreen does it mean her life insurance is going to be decline because to me ther are both the same we love your dog as much we love your childreen”

Helpful Report

Hi Khira, Your insurance would still be valid, however we would not be able to provide cover for any pregnancy related issues. If you would like further information, please do not hesitate to contact us. Kind regards, Mareia

“excellent!”

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“Great, very easy to use”

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“Super fast service”

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“I have had amazing service from Waggel and have recommended to various people and said how easy things are made to make a claim and chat with someone about things. Thank you Waggel”

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“Easy to use”

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“Your rates for insuring my 2 girls are amazing. Many, many thanks. Joan Lendon”

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“Excellent Straightforward simple and fast”

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“Been insured with Waggel a few years now never claimed before my dog has Leishmania now. Spent atleast £1400 on treatment waggels dismissed the claim say our underwriters will not pay. Absolutely disgusting my dog was a rescue form Spain never thought she end up with this disease. Would not recommend Waggel to anyone.”

Helpful Report

Hi Warren, I am sorry to learn that your claim was declined. As per the terms of the policy, we do not provide cover for Leishmania, and this is outlined within your policy document. If you would like to discuss this further, please do not hesitate to contact us. Kind regards, Mareia

“All good so far. Such a great User Friendly experience initiating a claim.”

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“Customer service is great. My puppy had to go through a procedure and everything went smoothly with Wagel, from the moment I contacted them tang throughout the whole process. Really happy with Waggel.”

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“Excellent. Prompt and efficient. Very pleased with the friendly service.”

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“Making the claim for Rupert was super easy-peasy and the claim agent was super efficient. So much easier than having to submit paper forms and things. Really appreciate how clear the insurance details are and how simple the process was for me. Brilliant!”

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“I’ve just submitted two claims for two pups but really want to recommend this company on the basis they actually messaged to check how my dogs were. That alone is so personal and caring. The chat function is excellent. I have faith the claims will be honoured due to the efficient, personable and professional service to date. Thank you.”

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“Once I got into your claims it was ok”

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“We are still coming to terms with the loss of our cat, but may well decide to get another pet in the future. If we do, I will most definitely insure them with Waggle who I've found to be excellent throughout. At a very difficult time they've been compassionate, efficient and professional. Thank you.”