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Waggel Reviews

4.6 Rating 2,096 Reviews
92 %
of reviewers recommend Waggel
4.6
Based on 2,096 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 84%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Waggel Reviews

About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, Lifetime pet insurance policies have been designed to give you everything we’ll think you’ll need and more. We’re talking about one comprehensive, Lifetime, pet insurance policy that even covers dental care.
Designed by pet owners and vets, Waggel is here to save you thousands over your pet’s lifetime. Wave goodbye to hassle, hold music, and hating your insurance company - we’re backed by over 15 years of insurance experience and are here to stay.

Why Waggel?

So you’re considering taking out pet insurance but where do you begin when there are so many policies to choose from? We’re one of the UK’s leading pet insurance providers for many reasons but here’s why we think we’re a cut above the rest:
• We offer just one Lifetime policy with a range of coverage and claim contribution options so you can call the shots.
• Our pricing, policy wording, and claims process are simple and transparent because who likes complicated?
• We work directly with charities to support dogs in need
• You’ll also be assigned your own personal claims handler so you can track your claim every step of the way
• Excluding people and their pets isn’t cool - we cover dental care, diabetes, theft & loss, cancer and more

Visit Website

Phone:

01299 669955

Email:

hello@waggel.co.uk

Location:

Waggel Limited, WeWork, 131 Finsbury Pavement
London
EC2A 1NT

Write Your review

Waggel 5 star review on 8th September 2023
Sandeep Chauhan
Waggel 5 star review on 26th March 2023
Lesley Robertshaw-Brennan
Waggel 5 star review on 16th March 2023
Bernadette Paterson
Waggel 5 star review on 2nd February 2023
Vanessa Reddicliffe
Waggel 5 star review on 18th January 2023
Jennifer Hunter
Waggel 5 star review on 20th December 2022
Joan Lendon
Waggel 5 star review on 1st December 2022
Kathryn Lane
159
Anonymous
Anonymous  // 01/01/2019
Had sone website problems earlier today trying to purchase the insurance
Helpful Report
HI Clare, Sorry to hear you had some issues - I see you were able to buy a policy the same day so I'm glad you managed to overcome whatever issue you experienced. If you get 5 minutes, would you mind jumping onto Live Chat to let your Customer Champion know what the issue was, so that we can fix it if it's at our end? Thanks, Ross - Co-Founder
Brilliant, they are super easy to get hold of if needed. Love how simple it is to navigate the website and all the discounts we get too! Those working at Waggel are super nice too, we've been lucky enough to meet some of them and it really puts your mind at ease knowing they're all human and big pet lovers too!
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Very impressed that the comparative cover with another big pet insurance company was over £15 cheaper a month. Very easy to use and the safety of lifetime cover for our little boy
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So far I have found the claim procedure well thought out and easy to navigate.
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Absolutely amazing! We made to make our first claim and it was very easy to do online. Then, someone from the Waggel team called to explain everything in great detail. Also, with the current situation right now, having a vet who's able to video call us through FirstVet, has been great! Thank you so much! :)
Helpful Report
Hi Jenna, happy to hear you're making use of your membership! Will pass on your feedback to Tarren - your personal Customer Champion if she hasn't already read your review. All the best to you and Juno, who looks beautiful by the way. I wanted a Husky myself but realised I'm too lazy to give it the exercise it needs, so got a Golden Retriever instead. Glad to have you both onboard. Ross - Co-Founder
Just signed my 2 dogs up very user friendly especially for an indecisive person like me that keeps changing her mind!
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😂 we're glad you stuck with your decision to go with us! We'll do our best for you. Ross - Co-Founder
Just don't want complicated details !
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Very informative and easy to set up. Have yet to take advantage of the benefits however I’m sure we will.
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Easy to get pet insurance
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ok only just joined it
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Cheap prices for good cover. Really like the website layout and the reward scheme is BRILLIANT! After completing the survey I could get 10% off her food for life!
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Simple and easy to use
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Fab, easy to get a quote and incredibly reasonable rates! Very impressed
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So far so good
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Fab, very fast service
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Great easy to use
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Really good, straightforward and well designed website, easily contactable and quickly processed claims
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Very easy to sign up, looks to be very comprehensive insurance.
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Easy and simple to use
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Easy to sign up and very easy to understand what is covered. The proof is in the pudding however. so I will see how this matches up to expectations as we go on.
Helpful Report
Waggel is rated 4.6 based on 2,096 reviews