Waggel Reviews

Name: Waggel
Address: Waggel Limited, WeWork, 131 Finsbury Pavement, London
Rating: 4.64

4.6 Rating 2,094 Reviews

92 %

of reviewers recommend Waggel

Company Reviews

Metrics

Info

4.6

Based on 2,094 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, Lifetime pet insurance policies have been designed to give you everything we’ll think you’ll need and more. We’re talking about one comprehensive, Lifetime, pet insurance policy that even covers dental care.
Designed by pet owners and vets, Waggel is here to save you thousands over your pet’s lifetime. Wave goodbye to hassle, hold music, and hating your insurance company - we’re backed by over 15 years of insurance experience and are here to stay.

Why Waggel?

So you’re considering taking out pet insurance but where do you begin when there are so many policies to choose from? We’re one of the UK’s leading pet insurance providers for many reasons but here’s why we think we’re a cut above the rest:
• We offer just one Lifetime policy with a range of coverage and claim contribution options so you can call the shots.
• Our pricing, policy wording, and claims process are simple and transparent because who likes complicated?
• We work directly with charities to support dogs in need
• You’ll also be assigned your own personal claims handler so you can track your claim every step of the way
• Excluding people and their pets isn’t cool - we cover dental care, diabetes, theft & loss, cancer and more

Visit Website

Phone:

01299 669955

Email:

hello@waggel.co.uk

Location:

Waggel Limited, WeWork, 131 Finsbury Pavement
London
EC2A 1NT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really positive. So lovely to deal with and very careful consideration given. I would recommend every time.”

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“Really good. I had a bug in my claim which was sorted by the team, super fast and efficient with the first Vet. Updates on the second. Thank you”

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“Great so far! But have just signed me and Paddy up!!”

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“Very easy.”

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“Great - Kirsty has been really helpful and professional- Thank you.”

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“Perfect. Easy and speedy”

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“Easy to use”

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“Waggel is simple and easy to use”

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“Easy to use website and good to see sharing with charities - main reason I took the policy.”

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“So far so good, easy to set up and adjust levels of cover”

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“Really great, and I love the website. Slight hitch when Google wanted to autofill my card details, which Waggel didn't like. I had to type them in manually, and then it eventually worked. But some people might not realised that and might give up.”

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Hi Jo, thanks for the feedback. This has been passed onto our Tech Team who are looking into the issue. Kind regards, Mareia

“Easy to set up 👍”

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“From start to finish your team have been so helpful and made the claim process so quick and easy. Thank you!!”

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“Had policy for my cat and dog unfortunately dog had a stroke within 14 days of starting policy so wasnt covered, i was bit disappointed but that was the policy. My cat was then diagnosed with a tumour and waggel have paid out for everthing and it all was very straight forward, soon as claims went in they very quickly accepted and paid the vet. I had issue where i had to give the dog insurance up as I was having to use the money each month to pay for her steroids, waggel was so understanding and sympathetic and sorted the financial issue i had with them out. They were clearly thinking of the animals wellbeing then there own loss of a months premium. Very kind people”

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“Easy to set up and flexible payment options.”

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“Very straight forward”

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“A little bit of a puzzler to start with, one site would not accept my password - changed over and it seems to have worked. Do I get the discount and is it after first month - Martin Lewis site mentioned Amazon Voucher but I prefer discount.”

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Hi Gillian, and welcome to Waggel! You have the month of April for free and your next payment is due on 26th of May. If there is anything else that I can help you with please let me know. Kind regards, Mareia

“Very quick and easy site to navigate. Very competitive price.”

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“My experience will Waggel for the past 4 months has been great. I have a "lockdown" puppy so have used the additional services such as Junior the behaviourist and FirstVet. I haven't made a claim (and hope I don't need to!), so I can't review Waggel on that side of things.”

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“Fantastic!”

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Waggel is rated 4.6 based on 2,094 reviews