Waggel Reviews

Name: Waggel
Address: Waggel Limited, WeWork, 131 Finsbury Pavement, London
Rating: 4.63

4.6 Rating 2,095 Reviews

92 %

of reviewers recommend Waggel

Company Reviews

Metrics

Info

4.6

Based on 2,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, Lifetime pet insurance policies have been designed to give you everything we’ll think you’ll need and more. We’re talking about one comprehensive, Lifetime, pet insurance policy that even covers dental care.
Designed by pet owners and vets, Waggel is here to save you thousands over your pet’s lifetime. Wave goodbye to hassle, hold music, and hating your insurance company - we’re backed by over 15 years of insurance experience and are here to stay.

Why Waggel?

So you’re considering taking out pet insurance but where do you begin when there are so many policies to choose from? We’re one of the UK’s leading pet insurance providers for many reasons but here’s why we think we’re a cut above the rest:
• We offer just one Lifetime policy with a range of coverage and claim contribution options so you can call the shots.
• Our pricing, policy wording, and claims process are simple and transparent because who likes complicated?
• We work directly with charities to support dogs in need
• You’ll also be assigned your own personal claims handler so you can track your claim every step of the way
• Excluding people and their pets isn’t cool - we cover dental care, diabetes, theft & loss, cancer and more

Visit Website

Phone:

01299 669955

Email:

hello@waggel.co.uk

Location:

Waggel Limited, WeWork, 131 Finsbury Pavement
London
EC2A 1NT

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Waggel 5 star review on 8th September 2023

Sandeep Chauhan

Lesley Robertshaw-Brennan

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A clear format to use when joining the insurance for Boots”

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“So far so good”

Waggel 5 star review on 5th December 2020

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“Thank you. I’ve just easily booked an appointment with the vet via video link. I’m so impressed. Dr Bev Irving, was so professional and kind. Thank you”

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“very good and easy to join,remains to be seen how good ifone needs to claim”

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“Junior was super helpful and kind. Thank you!”

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“Waggle has been amazing when my 5 month old puppy had to have sedation and xrays. The pre-authorisation and payment was very smooth. The exerienced staff were warm and caring and very helpful in a very stressful time. I am so pleased that I chose Waggel.”

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“The claim was dealt with very quickly and efficiently”

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“No hassle, no jargon just clear cover details and a great price!”

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“Junior has been extremely helpful from our first session! Looking forward to syncing again!”

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“Love Waggel! Everything is super easy and transparent. Just processed my first claim and had the money in my account in no time, without any fuss :)”

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“Just joined, very easy to navigate round the website and lots of good perks”

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“Very pleased - This was the first time taking out insurance for my dog that wasnt super stressful and took ages! Really easy sign up process and simple to understand policy and cover right off the bat. Really reasonably priced compared to what was paying before too to be fair.. Nice touch that you get the virtual vet calls also this could be super handy.”

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“All very good so far, although I’ve not had to make a claim, so that would be the telling time. Very helpful and transparent in answering questions about comparisons with other providers. Good on boarding process, easy to see all documents and account details online. Good so far.”

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“We’ve put in one claim and had the claim paid in under a week. Absolutely brilliant service.”

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“Very straightforward”

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“Waggel has been extremely supportive of our little Roo and ourselves when she needed an emergency spinal surgery. They cleared her pre-authorization quickly and seemed like they truly cared about her getting better. #insureyourpet”

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“5 stars based on experience to date. Not made a claim and long that may be the case!! setting up the policy was straight forward and very personable. There seem to be a lot of extra bonuses which I have'nt tried to date but the members area and website seem to be easy to manoeuvre and navigate.”

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“Hopefully I won't need to use my policy, but glad it's there if I do. The quote and signup process was very simple and quick. Would definitely recommend based on my experience so far.”

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“Couldn’t have been easier to claim on line and settled within a week. Perfect. Daisy, all better now.”

Waggel 5 star review on 28th November 2020

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“super quick, very helpful thank you so much!”

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Waggel is rated 4.6 based on 2,095 reviews