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Waggel Reviews

4.6 Rating 2,094 Reviews
92 %
of reviewers recommend Waggel
4.6
Based on 2,094 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 84%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Waggel Reviews

About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, Lifetime pet insurance policies have been designed to give you everything we’ll think you’ll need and more. We’re talking about one comprehensive, Lifetime, pet insurance policy that even covers dental care.
Designed by pet owners and vets, Waggel is here to save you thousands over your pet’s lifetime. Wave goodbye to hassle, hold music, and hating your insurance company - we’re backed by over 15 years of insurance experience and are here to stay.

Why Waggel?

So you’re considering taking out pet insurance but where do you begin when there are so many policies to choose from? We’re one of the UK’s leading pet insurance providers for many reasons but here’s why we think we’re a cut above the rest:
• We offer just one Lifetime policy with a range of coverage and claim contribution options so you can call the shots.
• Our pricing, policy wording, and claims process are simple and transparent because who likes complicated?
• We work directly with charities to support dogs in need
• You’ll also be assigned your own personal claims handler so you can track your claim every step of the way
• Excluding people and their pets isn’t cool - we cover dental care, diabetes, theft & loss, cancer and more

Visit Website

Phone:

01299 669955

Email:

hello@waggel.co.uk

Location:

Waggel Limited, WeWork, 131 Finsbury Pavement
London
EC2A 1NT

Write Your review

Anonymous
Anonymous  // 01/01/2019
Good so far
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So easy and straightforward, I’m amazed and so quick too. Thank you so much for your help. This is the first time we have claimed and it was just so easy when I’ve had so many other things on my mind to do with my dog . Really appreciated.
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Great easy application
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Great very easy to understand
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So quick and easy to insure my dog!
Waggel 5 star review on 2nd March 2021
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Great times were had
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Fantastic customer service. Unfortunately our puppy wasn't very well and we ended up at the vets. Submitted my claim on the Thursday night. Confirmation email received on the Monday confirming payment due to us
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All good except I’ve been waiting for the 3 month free membership Taylor promised. Please can this be sorted ASAP? Thank you.
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Hi Peni, I can confirm that your 3 free months have been applied, and your first payment will be due on 1st June. Kind regards, Mareia
I don’t agree that you only appear to support dog charities and your vet helpline again only mentions dogs and not cats. Please confirm that you will be able to help my cats if I need to call?
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Hi Tina, We support a number of different charities, including Pet Savers who provide funding for research into the prevention, treatment and cure of illnesses affecting pets which also includes cats. Our 24-hour vets will be more than happy to help you with your cats, and it will be a pleasure to have you as part of the Waggel community. Kind regards, Mareia
Excellent and easy.
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Wow, that was easy, hope the insurance is good 😄
Waggel 5 star review on 27th February 2021
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Great, no problems and easy to do. Thank you
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My experience so far has been excellent
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Had my first behaviour consultation and found it very informative and well advised. Junior was very helpful in being clear and precise in the guidance. Look forward to consulting with him in the future to give our rescue the best start in life. Thank you Junior.
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Good, but the exclusions section of the policy wording did not work - link didnt work.
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Hi Alice, as per our conversation you will need to be logged into your account to view the exclusions which specifically apply to your pet. If there is anything else that we can help you with you can contact us via our online chat. Kind regards, Mareia
Amazing service really helpful x
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Very quick and easy. Very impressed
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Easy to purchase
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Really quick and easy to submit a claim. Clear communication, and a fast response.
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Very easy to apply. Simply, understandable and comprehensible policy.
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Waggel is rated 4.6 based on 2,094 reviews