Waggel Reviews

Name: Waggel
Address: Waggel Limited, WeWork, 131 Finsbury Pavement, London
Rating: 4.63

4.6 Rating 2,096 Reviews

92 %

of reviewers recommend Waggel

Company Reviews

Metrics

Info

4.6

Based on 2,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, Lifetime pet insurance policies have been designed to give you everything we’ll think you’ll need and more. We’re talking about one comprehensive, Lifetime, pet insurance policy that even covers dental care.
Designed by pet owners and vets, Waggel is here to save you thousands over your pet’s lifetime. Wave goodbye to hassle, hold music, and hating your insurance company - we’re backed by over 15 years of insurance experience and are here to stay.

Why Waggel?

So you’re considering taking out pet insurance but where do you begin when there are so many policies to choose from? We’re one of the UK’s leading pet insurance providers for many reasons but here’s why we think we’re a cut above the rest:
• We offer just one Lifetime policy with a range of coverage and claim contribution options so you can call the shots.
• Our pricing, policy wording, and claims process are simple and transparent because who likes complicated?
• We work directly with charities to support dogs in need
• You’ll also be assigned your own personal claims handler so you can track your claim every step of the way
• Excluding people and their pets isn’t cool - we cover dental care, diabetes, theft & loss, cancer and more

Visit Website

Phone:

01299 669955

Email:

hello@waggel.co.uk

Location:

Waggel Limited, WeWork, 131 Finsbury Pavement
London
EC2A 1NT

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Waggel 5 star review on 8th September 2023

Sandeep Chauhan

Lesley Robertshaw-Brennan

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very helpful and clear. I look forward to a long relationship with you. I like the way your policy works”

Helpful Report

“You send emails with links in them and they nearly always don't work, it's very frustrating. I just had one about a claim that's been successful so the link was so I could look at the final figures but if course it doesn't work. Also I rang in Monday about a query on a claim you have already paid but one item is missing and not paid. Also when you go on the website the menu doesn't have what you look for like claims that have been paid. I just don't understand how your company works”

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“Very quick and easy when I requested a quote and as well easy to join up. However, it doesn’t seem you can amend the info on your pet profile.”

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“Easy to understand”

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“Very straightforward. Love that the excess can be lowered to half that of almost other companies.”

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“So far so good. Really easy to use website, very competitive prices with no hidden extras. Love the transparency. Would recommend x”

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“I have not had use it yet, but feel confident that you help in any way”

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“Very easy to use and get a quote”

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“Very easy. No going around in circles . Very straight forward in what you do and do not cover.”

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“A simple process to insure your pet at a level you require. I found the online insurance easy and informative plus at a good competitive price”

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“Very easy and clear”

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“Filling in the claim form was very easy, next is to see how long making the payment takes.”

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“Just would have liked to have been able to pay for a whole years insurance in one lot . You could then reduce my annual amount owed by one month for my free months cover. Otherwise very straight forward and clear.”

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“Brilliant easy to understand and fill in details!”

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“Such an easy claims process - Waggel handle everything!”

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“Amazing website. So easy to use and simple to understand. Nice to finally have pet insurance without all the nonsense! All of the membership perks seem really cool and has made the experience so much better overall. Have already started recommending to friends and family. Thanks Waggel!”

Helpful Report

“Great website, clear easy to understand wording, as never had pet insurance prior, very easy and informative for a novice.”