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Waggel Reviews

4.6 Rating 2,096 Reviews
92 %
of reviewers recommend Waggel
4.6
Based on 2,096 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 84%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Waggel Reviews

About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, Lifetime pet insurance policies have been designed to give you everything we’ll think you’ll need and more. We’re talking about one comprehensive, Lifetime, pet insurance policy that even covers dental care.
Designed by pet owners and vets, Waggel is here to save you thousands over your pet’s lifetime. Wave goodbye to hassle, hold music, and hating your insurance company - we’re backed by over 15 years of insurance experience and are here to stay.

Why Waggel?

So you’re considering taking out pet insurance but where do you begin when there are so many policies to choose from? We’re one of the UK’s leading pet insurance providers for many reasons but here’s why we think we’re a cut above the rest:
• We offer just one Lifetime policy with a range of coverage and claim contribution options so you can call the shots.
• Our pricing, policy wording, and claims process are simple and transparent because who likes complicated?
• We work directly with charities to support dogs in need
• You’ll also be assigned your own personal claims handler so you can track your claim every step of the way
• Excluding people and their pets isn’t cool - we cover dental care, diabetes, theft & loss, cancer and more

Visit Website

Phone:

01299 669955

Email:

hello@waggel.co.uk

Location:

Waggel Limited, WeWork, 131 Finsbury Pavement
London
EC2A 1NT

Write Your review

Waggel 5 star review on 8th September 2023
Sandeep Chauhan
Waggel 5 star review on 26th March 2023
Lesley Robertshaw-Brennan
Waggel 5 star review on 16th March 2023
Bernadette Paterson
Waggel 5 star review on 2nd February 2023
Vanessa Reddicliffe
Waggel 5 star review on 18th January 2023
Jennifer Hunter
Waggel 5 star review on 20th December 2022
Joan Lendon
Waggel 5 star review on 1st December 2022
Kathryn Lane
159
Anonymous
Anonymous  // 01/01/2019
That was nice and simple after an agonising 30 minutes with pet plan and so much cheaper. Let’s hope I never have to use the insurance but if I do I hope they pay out as easy as it was to sign up
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Easy to join and competitive price
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It has been great! I love the fact that everything is digital and the platform is super easy to use. Love the perks as well :)
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Easy to set up, thank you
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Very poor. The website barely works for me, on multiple devices. I have to clean my browser cache on chrome to even be able to see any data on there, and I very rarely get to view the page that shows me claims. Furthermore, I've been waiting over a week for a claim to be paid out with zero contact. They finally try to call me and I miss it by minutes, with no message left. I had to google the number to find out who it was! Upon calling back, you have to sit in silence for around 30 seconds before it connects, then you have a computer telling you to request ANOTHER call back. Waste of time and money!!
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So far good
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I had to make a claim due to my puppy eating grapes, the process was amazing, just one phone call and that was that, the claim was settled very quickly and effortlessly. A fantastic service which many other companies should take note of. Well done!
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Excellent, website helpful
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My 1st experience with Dog Insurance. Very impressed with Waggel so far as I have had to claim for an eye problem, used chat to check what I need to do and advised quickly and professionally to the Insurance claim tab. They were very quick and simple pages to complete. I will review once claim tracked.
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Good. Very easy to use
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I hate your website - its difficult to navigate and there is no info for my pet - just products you're trying to sell me.
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Haven’t used the service so far but good communication via email regarding my policy and another introducing my “customer champion “ liked the fact that there seems to be a helpful knowledgable named person I could contact if needed.
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Just made a claim. No fuss, took care of everything - genuinely great.
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You’re welcome, Hugo! Glad to have you onboard. Ross - Co-Founder
Just signed up with Waggle after hours of research into puppy insurance. I’m absolutely delighted with my experience so far! Quick quote, friendly and processional advisor (thank you Mercedes), a great website with fantastic membership benefits. So if your looking for peace of mind for your special furry friend then look no further :)
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Very straightforward and pleased to have first month premium free of charge. Mention of Waggel in FT newspaper brought you to my notice..£4 well spent.
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So far, good. Very helpful and quick response.
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very good insurance much better value loved your websight
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I had a bad experience with insurers when our dog died last year. I love your strap line. Signing up was super easy to do while on my phone in the car, bringing our puppy home. If you're customer service when we need to make a claim is as good then you'll have a customer for life.
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Oof, we hope you weren’t driving whilst getting a quote on your phone, otherwise it might be you that needs insurance! Glad you like the strap line and good luck with the new puppy. We look forward to having you as a member for life (yes, we’re that confident in our customer service 😉) Ross - Co-Founder
Very easy and simple to do
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Very early days but really simple to set up, quick online CS and very competitive in price
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Waggel is rated 4.6 based on 2,096 reviews