Waggel Reviews

Name: Waggel
Address: Waggel Limited, WeWork, 131 Finsbury Pavement, London
Rating: 4.63

4.6 Rating 2,097 Reviews

92 %

of reviewers recommend Waggel

Company Reviews

Metrics

Info

4.6

Based on 2,097 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, Lifetime pet insurance policies have been designed to give you everything we’ll think you’ll need and more. We’re talking about one comprehensive, Lifetime, pet insurance policy that even covers dental care.
Designed by pet owners and vets, Waggel is here to save you thousands over your pet’s lifetime. Wave goodbye to hassle, hold music, and hating your insurance company - we’re backed by over 15 years of insurance experience and are here to stay.

Why Waggel?

So you’re considering taking out pet insurance but where do you begin when there are so many policies to choose from? We’re one of the UK’s leading pet insurance providers for many reasons but here’s why we think we’re a cut above the rest:
• We offer just one Lifetime policy with a range of coverage and claim contribution options so you can call the shots.
• Our pricing, policy wording, and claims process are simple and transparent because who likes complicated?
• We work directly with charities to support dogs in need
• You’ll also be assigned your own personal claims handler so you can track your claim every step of the way
• Excluding people and their pets isn’t cool - we cover dental care, diabetes, theft & loss, cancer and more

Visit Website

Phone:

01299 669955

Email:

hello@waggel.co.uk

Location:

Waggel Limited, WeWork, 131 Finsbury Pavement
London
EC2A 1NT

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Waggel 5 star review on 8th September 2023

Sandeep Chauhan

Lesley Robertshaw-Brennan

159

Anonymous

Anonymous // 01/01/2019

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“Was surprised no one was available to answer queries over the weekends.”

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“Love Waggel and the brilliant service that you receive... so much better than the old style pet insurers...”

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“Very good so far. I've recently submitted a claim so will await to see what happens then make another review.”

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“Easy to set up and cheaper than all the other companies i looked at.”

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“Easy and simple to use set up for my dogs insurance. Hopefully won’t have to use them but if I do I hope it’s just as easy and stress free.”

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“Fantastic and very quick! Thanks”

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“Good communication and service. Very pleased.”

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“We had to claim on our Waggel insurance a few weeks after picking up Gary when he swallowed part of a rubber toy. The process was so easy, and we had the money we had paid at the emergency vets back in our account within a couple of days. Highly recommended.”

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“Great service, so easy to join. Good value. I like their attention to detail, and personal touches. Very supportive.”

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“Only joined this year but very easy enrollment and good prices. Wait to see how the claims process goes ... hopefully won't need to use it this year!”

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“Friendly website made it easy to get quotes, which were very competitive. Nice after sales service with a gift for the dogs. Very sweet. Would recommend.”

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“I have been with Waggel for over a year now and whilst I have only needed to contact them once they were great and helpful. Looking after my best friends (two Akita's) is a serious responsibility, and I am not interested in cheap and no quality.”

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“Onboarding was great, not made a claim though yet.”

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“Perfect. Finally managed to get cover for my geriatric rescue cat! Really simple sign up, and although luckily I haven't had to use the insurance, I fully understand how it will work for us if we do. Brilliant idea.”

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“Very easy to sign up, pretty good prices. I love the connection with the vets for video calls, the competitions and the general feel of the company and website”

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“Friendly and professional. Always someone available to answer any questions.”

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“Claim communication and process is clear and concise. Great user interface on the website too. I hope to take advantage of the perks offered!”

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“Brilliant - they have thought of everything and I am very grateful for their perks like FirstVet - great for a first-time puppy mum!!”

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“Slightly more expensive than other companies, but it was the only one that I could find which I could get pre existing conditions (my dog has cherry eye). A lovely guy rang me a week or so after I had taken out the insurance to ask about the pre existing condition. Hopefully I never have to use it, but it’s great peace of mind. Only not giving 5 stars as I’ve never actually had to use the insurance so can’t comment on that process.”

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“easy process, can't fault them so far.”

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Waggel is rated 4.6 based on 2,097 reviews