Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.79

4.8 Rating 2,397 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,397 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Toby came to our office for a Copilot call-out day. We had such a great day & she was super informative and helpful with all the information she gave us, and always on hand if we had any questions. Otherwise, if I ever need any decks or advice re licensing upgrades etc, she is always speedily replying and providing the info so I can get back to clients as soon as possible. Thank you Toby!”

Helpful Report

(New Customer) - Posted 3 months ago

“Great response times from the support. Took time to resolve the problem, but that is mainly down to the issue itself.”

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(Support) - Posted 4 months ago

“While we would have preferred a quicker response once the ticket was raised with Microsoft the issue was resolved quickly. Thanks for your help.”

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(Support) - Posted 5 months ago

“Initial contact wasn't very quick but when contacting Max on an escalation she was fantastic and a lot of help”

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(Support) - Posted 6 months ago

“all good no bad”

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(Support) - Posted 7 months ago

“Brave attempt in the constant battle with Microsoft”

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(Support) - Posted 7 months ago

“I was quickly put in contact with an Azure agent who helped me to resolve the issue.”

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(Support) - Posted 8 months ago

“It was good, took a bit longer than ideal but we got there and have a happy client.”

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(Support) - Posted 8 months ago

“Thank you”

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(Support) - Posted 10 months ago

“Thanks Great course”

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(New Customer) - Posted 11 months ago

“Happy with the outcome would have given excellent if the response was a little faster.”

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(Support) - Posted 1 year ago

Hi Stephen, we appreciate the candid review, thanks for taking the time to give us valuable feedback.

Posted 1 year ago

“Called and spoke to Stephen who actioned immediately”

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(Support) - Posted 1 year ago

Thank you for taking the time to leave this positive review for Stephen, we're happy to hear that he was able to deal with speedy response. Don't hesitate to reach out to us again if you require further assistance.

Posted 1 year ago

“Quick response with information that resolved the issue.”

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(Support) - Posted 1 year ago

Thank you for taking the time to review our support team, we're happy to hear that your issue was resolved promptly.

Posted 1 year ago

“Good answer and explanation.”

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(Support) - Posted 1 year ago

Thank you for taking the time to leave a review for us, we really appreciate it. We’re always here if you need assistance again.

Posted 1 year ago

“Provided options and escalated when needed.”

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(Support) - Posted 1 year ago

“Quick response”

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(Support) - Posted 1 year ago

“had a meeting with Rob Gray, very helpful as usual, had a good discussion regarding the benefits of Infinigate.”

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(New Customer) - Posted 1 year ago

“quick response”

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(Support) - Posted 1 year ago

“All OK. ...”

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(Support) - Posted 1 year ago

“Happy with the response my only disappointment was the timescale for the response.”

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(Support) - Posted 1 year ago

Infinigate Cloud is rated 4.8 based on 2,397 reviews