Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.79

4.8 Rating 2,395 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,395 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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“Very good service.”

Helpful Report

(Support) - Posted 5 years ago

Hi Will We are pleased to hear you were happy with the service provided by our support team. Kind regards Vuzion

Posted 5 years ago

“Very helpful and efficient”

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(Support) - Posted 5 years ago

Hi Daragh We are really pleased to hear that. Thank you for your review. Kind regards Vuzion

Posted 5 years ago

“Our experience with Vuzion here at risual is always excellent. Our account manager Alex dedicates a lot of his time to the risual team and helping expand our CSP business, and his efforts are thoroughly appreciated. Alex always makes himself available for any queries or appointments the risual team might need (despite how basic a question might be!) and it's great to know he's there to help and lean on for support. Darren and Craig similarly are great to have as points of contact and are always there to help, it's great to have a partnership like ours! Thanks Vuzion team!”

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(New Customer) - Posted 5 years ago

Hi Thank you so much for your kind words. We are delighted to hear you are pleased with the service provided. Kind regards Vuzion

Posted 5 years ago

“Great team, fast to help”

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(Support) - Posted 5 years ago

Hi Jordan Thank you for your 5 star review. Kind regards Vuzion

Posted 5 years ago

“Issue resolved quickly, efficiently and pleasantly Thanks”

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(Support) - Posted 5 years ago

Hi Tom Thank you for your review, we really appreciate your feedback. Kind Regards Vuzion

Posted 5 years ago

“everyone is so helpful always! thanks cobweb!”

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(Support) - Posted 5 years ago

Hi Elvira We are really pleased to hear that. Thank you for your review. Kind Regards Vuzion

Posted 5 years ago

“Josh, has been absolutely fantastic. He has successfully resolved the issue for us, with exactly how we needed it to be configured. Although it took slightly longer to get this configure, this was only because it had to be escalated to Symantec. Hugely grateful to Josh for resolving this for us. Excellent service”

Helpful Report

(Support) - Posted 5 years ago

Hi Martyn Thank you so much for your kind words. We are extremely happy to hear you were pleased with the service provided by Josh. Please do let us know if we can help with anything else. Kind Regards Vuzion

Posted 5 years ago

“Informed of a possible issue with setting a users Lync pin. Updated promptly once resolved. Great response time and service. Great work, Oliver”

Helpful Report

(Support) - Posted 5 years ago

Hi Oliver We are really pleased to hear that our support team was able to assist you. Kind regards Vuzion

Posted 5 years ago

“v.good service”

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(Support) - Posted 5 years ago

Hi Karima We are really pleased to hear that. Thank you for your review. Kind regards Vuzion

Posted 5 years ago

“Support chap was very knowledgeable and provided a work around to the issue. Thanks Peter Norman”

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(Support) - Posted 5 years ago

“quick response, thank you”

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(Support) - Posted 5 years ago

“fast and positive”

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(Support) - Posted 5 years ago

Hi Jack Thank you for your review. We really appreciate your feedback. Kind Regards Vuzion

Posted 5 years ago

“Quick and Very helpful support, issue located and resolved within 2 hours. Very Pleased”

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(Support) - Posted 5 years ago

Hi Chris Thank you for your kind words. We are delighted to hear you were pleased with the service provided by our support team. Please do let us know if we can help with anything else. Kind regards Vuzion

Posted 5 years ago

Author didn't leave any comments.

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(Support) - Posted 5 years ago

Hi Thank you for taking the time to leave a review. Kind regards Vuzion

Posted 5 years ago

“Thanks Dave”

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(New Customer) - Posted 5 years ago

Hi Gary Thank you for your 5 star review. Have a great day! Kind regards Vuzion

Posted 5 years ago

“Fast!”

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(Support) - Posted 5 years ago

Hi Joseph Thank you for taking the time to leave a review. Kind regards Vuzion

Posted 5 years ago

“Very prompt service.”

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(Support) - Posted 5 years ago

Hi Lisa We are really pleased to hear you were happy with the service provided by our support team. Kind regards Vuzion

Posted 5 years ago

“Took way to long, I wasn't informed that this was being chased to the vendor.”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you so much for taking the time to write a review. We are very sorry to hear your experience didn’t meet your expectation on this occasion. If you would like us to investigate further then pleased contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kind regards Vuzion

Posted 5 years ago

Hi Thank you for taking the time to write a review. We are very sorry to hear your experience did not meet expectations on this occasion. If you would like us to investigate further then please contact our customer relations team on 03485 223 9000 or email customerrelations@cobweb.com Kind regards Vuzion

Posted 5 years ago

“a few teething issues to start with but all sorted”

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(New Customer) - Posted 5 years ago

Hi Stephen We really appreciate your feedback. Have a great day! Kind regards Vuzion

Posted 5 years ago

Hi Stephen Thank you for your review, we really appreciate your feedback. Kind regards Vuzion

Posted 5 years ago

“Fast response and good knowledge as usual.”

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(Support) - Posted 5 years ago

Hi That is fantastic to hear, thank you for your review. Kind regards Vuzion

Posted 5 years ago

Infinigate Cloud is rated 4.8 based on 2,395 reviews