Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.78

4.8 Rating 2,308 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,308 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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“Stephen was intrinsically valuable on this matter, I explained to him what was needed to be done within a time frame and the importance of the issue. I am glad to say he went above and beyond on all of my expectations, delivering my requirements with additional advice and providing alternate paths to take. once Emails had been recovered. My customer is over the moon with the service I have provided to them, this service was only achievable with Stephens amazing work today. Thank you very much Stephen”

Helpful Report

(Support) - Posted 5 years ago

Hi Liam We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Stephen. Please let us know if there is anything else we can help you with. Have a great day! Regards Vuzion

Posted 5 years ago

“great support as normal - thanks guys”

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(Support) - Posted 5 years ago

Hi Ian Thank you very much for taking the time to write this lovely review. Please let us know if there is anything else we can help you with. Have a great day! Regards, Vuzion

Posted 5 years ago

“Very quick to resolve issue and kept informed all the way”

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(Support) - Posted 5 years ago

Hi Liam Thank you for your feedback and 5 star review. Regards, Vuzion

Posted 5 years ago

“............”

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(Support) - Posted 5 years ago

Hi Adam Thank you for your review. Kind Regards Vuzion

Posted 5 years ago

“Alan sorted the issue i had with the subscription and was very helpful with guiding me to the right sections of the billing panel.”

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(Support) - Posted 5 years ago

Hi Shane Thank you for your review. We are happy to hear you were pleased with the service provided by Alan, please do let us know if we can assist with anything further. Kind regards Vuzion

Posted 5 years ago

“Very helpful thank you”

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(Support) - Posted 5 years ago

Hi Sharon Great to hear. Thank you for taking the time to review Vuzion. Regards,

Posted 5 years ago

“Our partner manager Alex Hazeldine has been supporting us for a few months. He is very approachable and always goes above and beyond to help with advise and guidance. I would recommend Vuzion and Alex in particular to all organisations looking for a CSP provider.”

Helpful Report

Posted 5 years ago

Hi Olga Thank you so much for your kind words. We are delighted that you are pleased with the service provided by Alex and the Vuzion team. Kind regards Vuzion

Posted 5 years ago

“Ryan has been very helpful and professional. He double check everything and make sure that the issue has been resolve by following up today, very friendly over the phone. I am very pleased with support experience I had.”

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(Support) - Posted 5 years ago

Hi Ernie Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Ryan and thank you for your feedback. Regards, Vuzion

Posted 5 years ago

“Quick respond, excellent service”

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(Support) - Posted 5 years ago

Hi Csenge We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Regards, Vuzion

Posted 5 years ago

“Its just a time thing. Disabling accounts is obviously important and once requested this too a number of days to be actioned.”

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(Support) - Posted 5 years ago

Hi, Thank you for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com Regards, Vuzion

Posted 5 years ago

“very good service and prompt reply back”

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(Support) - Posted 5 years ago

Hi Karima Thank you for your feedback and 5 star review Regards, Vuzion

Posted 5 years ago

“Clear and precise explanation and answer to my query”

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(Support) - Posted 5 years ago

Hi Jon Thank you for your review, we are very glad to hear you were happy with the service provided. If there is anything else we can help you with then please do contact us. Regards, Vuzion

Posted 5 years ago

“Thank you so much for your support”

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(Support) - Posted 5 years ago

Hi Tomoe Thank you for your feedback and 5 star review. Regards, Vuzion

Posted 5 years ago

“Josh was very quick at assisting and got the information I needed promptly.”

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(Support) - Posted 5 years ago

Hi Kieran We are really happy to hear you were pleased with service provided by Josh. Please do let us know if we can assist further. Kid regards Vuzion

Posted 5 years ago

“I had to chase this for a response as I wasnt being replied to but once that had happened, the issue was resolved in good time, and what I wanted was provided.”

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(Support) - Posted 5 years ago

Hi Nick Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Regards, Cobweb

Posted 5 years ago

“Josh was polite, professional, and knew his stuff, 10/10 . Many thanks.”

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(Support) - Posted 5 years ago

Hi Alastair Thank you for your kind words, we are really pleased that Josh was able to assist you. Kind regards Vuzion

Posted 5 years ago

“Josh was quick to identify the problem and followed up with the resolution. Very nice, friendly and professional engineer.”

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(Support) - Posted 5 years ago

Hi Matt We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Josh Please let us know if there is anything else we can help you with. Have a great day! Regards, Vuzion

Posted 5 years ago

“Fast and reliable response.”

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(Support) - Posted 5 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards, Vuzion

Posted 5 years ago

“Many thanks for your speedy answer to my question. :-)”

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(Support) - Posted 5 years ago

Hi Ken We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Regards, Vuzion

Posted 5 years ago

“Very Helpful in resolving issue.”

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(Support) - Posted 5 years ago

Hi Errol That is fantastic to hear. Thank you for your review. Kind Regards Vuzion

Posted 5 years ago

Infinigate Cloud is rated 4.8 based on 2,308 reviews