Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.78

4.8 Rating 2,308 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,308 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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Helpful Report

(New Customer) - Posted 5 years ago

Hi Dane Thank you for your 5 star review. Kind regards Vuzion

Posted 5 years ago

“Superb support as always, got my issues resolved immediately. Superb support.”

Helpful Report

(Support) - Posted 5 years ago

Hi Stephen Thank you for your kind words. We are delighted to hear you were pleased with the service provided by our support team. Please do let us know if we can be of any further assistance. Kind regards Vuzion

Posted 5 years ago

“Always very efficient and speedy - thanks!”

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(Support) - Posted 5 years ago

Hi Paul Thank you for your review and feedback. Kind regards, Vuzion

Posted 5 years ago

“very good”

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(Support) - Posted 5 years ago

Hi Karima Good to hear, thank you for reviewing Vuzion and you were pleased with the support provided. Regards,

Posted 5 years ago

“Very helpful and efficient at all times.”

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(Support) - Posted 5 years ago

Hi Violeta We are delighted to hear that. Thank you for your review. Kind regards Vuzion

Posted 5 years ago

“Provided info over the phone, no response”

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(Support) - Posted 5 years ago

Hi Thank you for taking the time to leave a review. We are sorry to hear your experience did not meet expectation on this occasion. If you would like us to investigate this further please contact our Customer Relations team on 0345 223 9000 or via email at customerrelations@cobweb.com Kind regards Vuzion

Posted 5 years ago

“Always great service from Val and the team at Vuzion!”

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(New Customer) - Posted 5 years ago

Hi Tom Thank you so much for your kind words. We are delighted to hear you are pleased with the service provided. Kind Regards Vuzion

Posted 5 years ago

“Provided detailed response to my issue”

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(Support) - Posted 5 years ago

Hi Nicola Thank you for your review. Please do let us know if we be of any further assistance. Kind regards Vuzion

Posted 5 years ago

“Excellent Service provided”

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(Support) - Posted 5 years ago

Hi Tracey We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Regards, Vuzion

Posted 5 years ago

“I received immediate and accurate responses to my query, Thank you”

Helpful Report

(Support) - Posted 5 years ago

Hi David Good to hear, thank you for reviewing Vuzion and you were pleased with the support provided. Regards,

Posted 5 years ago

“Great correct user guides require for the email filtering system.”

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(New Customer) - Posted 5 years ago

Hi Mohammed We are pleased to hear that. Thank you for your review. Kind regards Vuzion

Posted 5 years ago

“Amazing support as always”

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(Support) - Posted 5 years ago

Hi Silvia Glad to hear this, thank you for reviewing Vuzion! Regards,

Posted 5 years ago

“I was having trouble with setting up an Azure CSP account despite the customer already having accepted the invitation link. Vuzion support promptly took the case on and set this up on my behalf allowing us to proceed our required work in less than 24 hours. Great job Vuzion Team :-)”

Helpful Report

(Support) - Posted 5 years ago

Hi Robert Thank you for your feedback. Please do contact us if there is anything else we can help you with. Regards, Vuzion

Posted 5 years ago

“Very good service.”

Helpful Report

(Support) - Posted 5 years ago

Hi Will We are pleased to hear you were happy with the service provided by our support team. Kind regards Vuzion

Posted 5 years ago

“Very helpful and efficient”

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(Support) - Posted 5 years ago

Hi Daragh We are really pleased to hear that. Thank you for your review. Kind regards Vuzion

Posted 5 years ago

“Our experience with Vuzion here at risual is always excellent. Our account manager Alex dedicates a lot of his time to the risual team and helping expand our CSP business, and his efforts are thoroughly appreciated. Alex always makes himself available for any queries or appointments the risual team might need (despite how basic a question might be!) and it's great to know he's there to help and lean on for support. Darren and Craig similarly are great to have as points of contact and are always there to help, it's great to have a partnership like ours! Thanks Vuzion team!”

Helpful Report

(New Customer) - Posted 5 years ago

Hi Thank you so much for your kind words. We are delighted to hear you are pleased with the service provided. Kind regards Vuzion

Posted 5 years ago

“Great team, fast to help”

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(Support) - Posted 5 years ago

Hi Jordan Thank you for your 5 star review. Kind regards Vuzion

Posted 5 years ago

“Issue resolved quickly, efficiently and pleasantly Thanks”

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(Support) - Posted 5 years ago

Hi Tom Thank you for your review, we really appreciate your feedback. Kind Regards Vuzion

Posted 5 years ago

“everyone is so helpful always! thanks cobweb!”

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(Support) - Posted 5 years ago

Hi Elvira We are really pleased to hear that. Thank you for your review. Kind Regards Vuzion

Posted 5 years ago

“Josh, has been absolutely fantastic. He has successfully resolved the issue for us, with exactly how we needed it to be configured. Although it took slightly longer to get this configure, this was only because it had to be escalated to Symantec. Hugely grateful to Josh for resolving this for us. Excellent service”

Helpful Report

(Support) - Posted 5 years ago

Hi Martyn Thank you so much for your kind words. We are extremely happy to hear you were pleased with the service provided by Josh. Please do let us know if we can help with anything else. Kind Regards Vuzion

Posted 5 years ago

Infinigate Cloud is rated 4.8 based on 2,308 reviews