Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.78

4.8 Rating 2,304 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,304 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cannot fault Vuzion on their support! Matt Raven is helpful as well as the Helpdesk. Tickets are responded to within a timely manner and normally resolved. WELL DONE! :)”

Helpful Report

(Support) - Posted 2 years ago

Hi Andi, Thank you for reviewing Vuzion, great to hear about your positive experience with us!

Posted 2 years ago

“Speedy response and provided the correct information”

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(Support) - Posted 2 years ago

Hi Adam, Thanks for leaving a review in regards to our support team, we appreciate the feedback.

Posted 2 years ago

“Friendly, no fuss”

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(Support) - Posted 2 years ago

Thank you for leaving a 5 star review Ian, glad to hear of the positive experience.

Posted 2 years ago

“Very quick and professional response :)”

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(Support) - Posted 2 years ago

Hi Joseph, Thank you for leaving the 5 star review, we will pass the feedback on to the team.

Posted 2 years ago

“Quick response and solution”

Helpful Report

(Support) - Posted 2 years ago

Great to hear about your positive experience Mike, thank you for reviewing Vuzion.

Posted 2 years ago

“Very good. Quick.”

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(Support) - Posted 2 years ago

Many thanks for leaving the positive review Padraig!

Posted 2 years ago

“Excellent support”

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(Support) - Posted 2 years ago

Hi Mike, Glad to hear you were happy with the support, thank you for leaving the 5 star review.

Posted 2 years ago

“Very helpful”

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(Support) - Posted 2 years ago

Thank you for leaving a review!

Posted 2 years ago

“I did have to chase to pick the ticket up but once picked up service was responsive.”

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(Support) - Posted 2 years ago

Thanks for leaving the review, apologies you had to chase but glad to hear it was responsive once having done so.

Posted 2 years ago

“great service, thank you”

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(Support) - Posted 2 years ago

Thank you for leaving the 5 star review of our service.

Posted 2 years ago

“Fast and knowledgable, thank you.”

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(Support) - Posted 2 years ago

Thank you for leaving a 5-star review.

Posted 2 years ago

“Unfortunately, it took weeks for an action to raise a ticket with Microsoft to assist on this case while a mailbox was unavailable and I had no updates.”

Helpful Report

(Support) - Posted 2 years ago

We're sorry to hear about the negative experience in this instance, we have reviewed this specific instance internally and will work to improve going forwards.

Posted 2 years ago

“In relation to this specific course (given I have also attended others facilitated by Vuzion!), I felt the content was entirely relevant and I'd recommend to anyone whom wants to gain a better understanding of the solution. Chris Hoard whom was the trainer was well prepared having set us up on the demo portal earlier in the week whilst providing the content of the course a day previous. All questions were answered and with regular breaks, it was broken down nicely across the day. Highly recommended”

Helpful Report

(Education) - Posted 2 years ago

Hi Steven, We're thrilled to hear this positive feedback regarding Chris and the recent course you attended, many thanks for leaving the detailed 5-star review!

Posted 2 years ago

“As always - Jamie is fantastic. Brilliant explanation of NCE / Change in Microsoft seat pricing. Great to catch up on our monthly calls.”

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(New Customer) - Posted 2 years ago

Hi Tom, Thank you for reviewing Jamie's explanation of the NCE program on your monthly call, we will pass the feedback on to Jamie.

Posted 2 years ago

“quickly sorted, excellent support.”

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(Support) - Posted 2 years ago

Hi Matt, Thank you for leaving a 5-star review regarding our support team.

Posted 2 years ago

“Very good service, always there if I need support, they are clear, no jargon and willing to spend as long as you need to understand the solutions”

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(New Customer) - Posted 2 years ago

Thank you for the great feedback, glad to hear you have had positive experiences with our support team.

Posted 2 years ago

“Very positive and useful content. The instructor is resourceful and has a good way of explaining difficult topics.”

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(Education) - Posted 2 years ago

Hi Henrique, Many thanks for leaving a positive review regarding the education content and instructor.

Posted 2 years ago

“Rob is Awesome”

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(New Customer) - Posted 2 years ago

Hi Mark, Thank you for leaving a review regarding Rob, we will pass the feedback on.

Posted 2 years ago

“Many thanks,”

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(Support) - Posted 2 years ago

Hi David, Thank you for leaving a 5-star review.

Posted 2 years ago

“Raihan's been really helpful with all our licensing and Vuzion related questions to date. Always has the information required upon request and always knows the answer to the tricky questions which don't always make sense when we ask them!”

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(New Customer) - Posted 2 years ago

Hi Jake, Great to hear about your fantastic experience dealing with Raihan, we will pass the feedback on to him!

Posted 2 years ago

Infinigate Cloud is rated 4.8 based on 2,304 reviews