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Infinigate Cloud Reviews

4.8 Rating 2,304 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

4.8

Based on 2,304 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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“Always responsive and transparent with their offering”

Helpful Report

(New Customer) - Posted 1 year ago

“Very swift response and easy to use portal”

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(New Customer) - Posted 1 year ago

“Raihan has been helping me with various queries that I have had with Microsoft licensing for business and education customers. All my questions have been answered promptly and accurately. I look forward to working with Raihan to increase our recurring revenue with Microsoft products and products from other vendors. Thanks”

Helpful Report

(New Customer) - Posted 1 year ago

“As per usual, the speed of response from Raihan in setting up a meeting when we have a client requirement / challenge to overcome and the knowledge and input from Jonathan on the Azure subscription design was exceptional. We're very grateful for the support you both provide us with.”

Helpful Report

(New Customer) - Posted 1 year ago

“Great guys to work with.”

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(New Customer) - Posted 1 year ago

“Rob Gray offers a great deal of support reaching out by email and offering his time to assist in my professional development. He is outstanding at his job and someone who I look up towards! Thanks Rob!”

Helpful Report

(New Customer) - Posted 1 year ago

“Rob makes presentations enjoyable and informative and he answers questions I have clearly with great detail. I look forward to meetings with Rob as I always come away gaining more knowledge.”

Helpful Report

(New Customer) - Posted 1 year ago

“Jonathan provided valuable information on how the Azure pricing works - especially on the savings plans and reserved instances. Thank you Raihan for organising the call.”

Helpful Report

(New Customer) - Posted 1 year ago

“Excellent assistance with 365 licensing query. Thanks.”

Helpful Report

(New Customer) - Posted 1 year ago

“Rob is always willing to help me with anything related to M365.”

Helpful Report

(New Customer) - Posted 1 year ago

“Very good and helpful, including an intro to a possible partner and opportunity”

Helpful Report

(New Customer) - Posted 1 year ago

“Rob Gray is our Business Dev Manager and he is always proactive in bringing the latest solutions to CM and ensure we are doing the best for out clients”

Helpful Report

(New Customer) - Posted 1 year ago

“Extremely helpful. Showed us an efficient way to extract our licence data rather than manually checking each one. Also explained how the licensing works and how to get the updated pricing each month”

Helpful Report

(New Customer) - Posted 1 year ago

“Great support”

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(Support) - Posted 1 year ago

“Declan was informative on this issue”

Helpful Report

(Support) - Posted 1 year ago

“This issue was bounced around Microsoft without anyone, taking serious responsibility and never seemed to progress beyond tier 1”

Helpful Report

(Support) - Posted 1 year ago

“My Colleague Dan robinson has been corresponding on this ticket but I was chased multiple times for a response. The communication from what seems to be between Microsoft and Vuzion must've been missed somewhere along the line”

Helpful Report

(Support) - Posted 1 year ago

“Quick reply to query and solution on point.”

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(Support) - Posted 1 year ago

“Declans the man!!”

Helpful Report

(Support) - Posted 1 year ago

“This case has not been resolved. Finance have not done anything since ticket VUZ-41711-D8K1G4 was raised. Infinigate-Cloud response SLA has been breached. There are still incorrect renewal dates, start dates for a former client IIM of mine, who have paid all subscriptions. The contract renewal date on the system was the 13th June, 2023. We explictly turned off auto-renewal, several months ago and tried to cancel the subscription a couple of weeks before the renewal date too. The system would not allow us to cancel. The support told us that we had to wait until after the renewal date to cancel. This was wrong of them. Now the start date of the subscription has been reset to 2nd June 2023. This has not been authorized, and an explanation and apology is now required. Please call +443306600369 as soon as possible. I am unable to get through to support on the phone, as no one is picking up or responding to voicemail. Ashoka Reddy, MD wokati Technologies Limited.”

Helpful Report

(Support) - Posted 1 year ago

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Infinigate Cloud is rated 4.8 based on 2,304 reviews