Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.79

4.8 Rating 2,353 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,353 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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“Issue has been resolved quickly and effectively.”

Helpful Report

(Support) - Posted 1 year ago

“Quick and helpful response”

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(Support) - Posted 1 year ago

“Raihan provided quick and informative feedback on the best ways to utilise the systems and I came away from our meeting with clarity on our way forward as partner.”

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(New Customer) - Posted 1 year ago

“Raihan is a great Account Manager. He is happy to go above and beyond and has been a really valuable resource for us as a business”

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(New Customer) - Posted 1 year ago

“Very poor experience . 4 different engineers at Microsoft. None of them even suggested any cause or resolution Communication terrible , waiting weeks between updates”

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(Support) - Posted 1 year ago

“Great service”

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(New Customer) - Posted 1 year ago

“Very knowledgeable and supportive to answer any questions that we had.”

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(New Customer) - Posted 1 year ago

“Great knowledge transfer on industry and tech. Always forthcoming with ideas and campaign to help grow our business.”

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(New Customer) - Posted 1 year ago

“Good service thank you.”

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(Support) - Posted 1 year ago

“The person on the phone was very polite and helpful and knew exactly the subject of the case.”

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(Support) - Posted 1 year ago

“Logging Microsoft 365 support tickets take longer than expected. When logged directly with Microsoft support (non-reseller) cases are responded to often within 15 minutes and occasionally within an hour. With Vuzion/ Infinigate it's days or weeks. It's been embarrassing experience reselling your products when it's better and quicker for customers to go direct.”

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(Support) - Posted 1 year ago

“All OK. ...”

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(Support) - Posted 1 year ago

“Fast Response”

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(Support) - Posted 1 year ago

“Happy with the response my only disappointment was the timescale for the response.”

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(Support) - Posted 1 year ago

“Quick response and request easily done. Thanks a lot.”

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(Support) - Posted 1 year ago

“Please with support provided..”

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(Support) - Posted 1 year ago

“Quick response, many thanks”

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(Support) - Posted 1 year ago

“Raihan has always been so helpful and tried to help where he can!”

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(New Customer) - Posted 1 year ago

“great response time and very knowledgeable all round great service by Decland”

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(Support) - Posted 1 year ago

“Raihan has been nothing but the best and most helpful human in the world for the past 5 days (well since I started at Computeam) but especially the past 5 days with a tricky order I have had. Always on teams to help me, comes back to me when he said he will and always get it sorted for me. I really couldn't recommend him enough. Thank you Raihan.”

Helpful Report

(New Customer) - Posted 1 year ago

Infinigate Cloud is rated 4.8 based on 2,353 reviews