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Infinigate Cloud Reviews

4.8 Rating 2,363 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

4.8

Based on 2,363 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful service”

Helpful Report

(Support) - Posted 7 years ago

Hi Non Great news! Thank you for taking the time to review Vuzion. Regards,

Posted 7 years ago

“Sorted this confusing issue quickly, made sure it was resolved!”

Helpful Report

(Support) - Posted 7 years ago

Hi Aaron, Thank you for your review, we're extremely happy to hear you were pleased with the service provided by our Support Team. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 7 years ago

“Very impressed with his service”

Helpful Report

(Support) - Posted 7 years ago

Hi John Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Regards, Vuzion

Posted 7 years ago

“Very good service from Rebecca Cloke.”

Helpful Report

(Support) - Posted 7 years ago

Hi Pinelopi Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Rebecca. Please do let us know if there is anything else we can help you with. Regards, Vuzion

Posted 7 years ago

“1 point of contact who dealt with the necessary internal department, so I didn't have to go through the issue again.”

Helpful Report

(Support) - Posted 7 years ago

Hi Pats Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Regards, Vuzion

Posted 7 years ago

“Good service!”

Helpful Report

(Support) - Posted 7 years ago

Keily Good to hear, thank you for reviewing Vuzion! Regards,

Posted 7 years ago

“Tom was fantastic, he kept me up to date with everything and answered my questions promptly”

Helpful Report

(Support) - Posted 7 years ago

Hi Nick, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Tom. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 7 years ago

“Quick knowledgeable advice.”

Helpful Report

(Support) - Posted 7 years ago

Hi Martin, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Regards, Vuzion

Posted 7 years ago

“They provided the login as requested”

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(Support) - Posted 7 years ago

Hi Mark Thank you for taking the time to review Vuzion Regards,

Posted 7 years ago

“Ticket was closed saying the public folders can't be found, when they clearly exist and are visible in public folders section on the office 365 portal”

Helpful Report

(Support) - Posted 7 years ago

Hi, Thank you for your review.? If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Vuzion

Posted 7 years ago

“Quick & prompt responses”

Helpful Report

(Support) - Posted 7 years ago

Hi Chirag Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Regards Vuzion

Posted 7 years ago

“Issue resolved in a very timely manner”

Helpful Report

(Support) - Posted 7 years ago

Hi Paul, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Kind Regards Cobweb

Posted 7 years ago

“Quick and polite response :)”

Helpful Report

(Support) - Posted 7 years ago

Hi Mike Good to hear, thank you for reviewing Vuzion. Regards,

Posted 7 years ago

“Quick and accurate”

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(Support) - Posted 7 years ago

Hi Chris, Great news! Thank you for taking the time to review Vuzion! Regards,

Posted 7 years ago

“quick & efficient & nice!”

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(Support) - Posted 7 years ago

Tom, Thank you so much for your kind review, we are very glad to hear you were happy with the service provided. If there is anything else we can help you with then please do contact us. Regards, Vuzion

Posted 7 years ago

“"didn't really make me 'happy' and issue has not been resolved"”

Helpful Report

(Support) - Posted 7 years ago

Hi Connect We are very sorry hear your experience didn’t meet expectation on this occasion; a member of our team will look into this and contact you as quickly as possible. Regards, Vuzion

Posted 7 years ago

“"Good comms and a sense that Rebecca was owning the problem"”

Helpful Report

(Support) - Posted 7 years ago

Hi James Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Rebecca. Please do let us know if there is anything else we can help you with. Regards, Vuzion

Posted 7 years ago

“""Explained very clearly what I needed to do & took over when I was getting confused. Exactly what I needed. Thank you.”

Helpful Report

(Support) - Posted 7 years ago

Hi Vickie, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our Support Team. Please do let us know if there is anything else we can help you with. Kind Regards Vuzion

Posted 7 years ago

“Fast, helpful”

Helpful Report

(Support) - Posted 7 years ago

Hi, Thank you so much for your kind review, we are very glad to hear you were happy with the service provided. If there is anything else we can help you with then please do contact us. Kind Regards Cobweb

Posted 7 years ago

“By resolving my problem swiftly!”

Helpful Report

(Support) - Posted 7 years ago

Hi Robert We really appreciate your feedback, thank you! please let us know if there is anything else we can help you with. Have a great day! Vuzion

Posted 7 years ago

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Infinigate Cloud is rated 4.8 based on 2,363 reviews