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Infinigate Cloud Reviews

4.8 Rating 2,307 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

4.8

Based on 2,307 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Painful getting someone to look at this call but Jack was exceptional when supporting.”

Helpful Report

(Support) - Posted 3 years ago

Hi Dean, Happy to hear Jack followed up to get this sorted, thank you for the review!

Posted 3 years ago

“Very slow in responding this time .. usually support is very good”

Helpful Report

(Support) - Posted 3 years ago

Hi Carl, You will be contacted to discuss this feedback.

Posted 3 years ago

“Sorted very quickly”

Helpful Report

(Support) - Posted 3 years ago

Hi Paul, Thank you for your review, glad to hear we were able to support you so effectively.

Posted 3 years ago

“This took almost a day and a half to get an answer back from Microsoft as to how to resolve this. This was an issue with a main number for a customer so they were without this for that long. I wouldn't have expected it to take that long.”

Helpful Report

(Support) - Posted 3 years ago

Hi Stuart, Thank you for your feedback, our head of support has reached out directly to discuss this review.

Posted 3 years ago

“Quick, efficient. Thank you.”

Helpful Report

(Support) - Posted 3 years ago

Hi Alastair, Really happy to hear we were able to support you so well, thank you for your feedback as always!

Posted 3 years ago

“Job done, thank you.”

Helpful Report

(Support) - Posted 3 years ago

Pleased to hear, thank you for the review!

Posted 3 years ago

“Helpful as ever, prompt reply, problem solved.”

Helpful Report

(Support) - Posted 3 years ago

Thank you Alastair!

Posted 3 years ago

“Many thanks, helpful as ever.”

Helpful Report

(Support) - Posted 3 years ago

Hi Alastair, Really pleased to hear we able to support you so sufficiently, thank you!

Posted 3 years ago

“Fast, helpful & efficient”

Helpful Report

(Support) - Posted 3 years ago

Thank you!

Posted 3 years ago

“Stephen is exceptional.”

Helpful Report

(Support) - Posted 3 years ago

Hi Chris, Thank you for the review, we'll ensure the feedback is passed onto Stephen!

Posted 3 years ago

“Stephen is exceptional.”

Helpful Report

(Support) - Posted 3 years ago

Thank you!

Posted 3 years ago

“Helpful as ever, thank you Stephen.”

Helpful Report

(Support) - Posted 3 years ago

Hi Alastair, Thank you for your review, we'll ensure the feedback is passed onto Stephen!

Posted 3 years ago

“Thank You Very Much”

Helpful Report

(Support) - Posted 3 years ago

No worries, David, thank you!

Posted 3 years ago

“Always happy. BitTitan now running my first Migration”

Helpful Report

(Support) - Posted 3 years ago

Hi Alastair, Pleased to hear, I hope the migration went well!

Posted 3 years ago

“Codes sent, all good.”

Helpful Report

(Support) - Posted 3 years ago

Good to hear, thank you!

Posted 3 years ago

“Stephen went above and beyond. Colleague of the Year material :) Many thanks.”

Helpful Report

(Support) - Posted 3 years ago

Hi Alastair, Thank you for the review, we're happy to hear Stephen went above and beyond!

Posted 3 years ago

“I needed both support and action, and I got both from Michael and Josh. The upgrade e-mails were long and confusing, some links weren't active, and when I tried to watch an embedded video it ran in a tiny screen, wouldn't enlarge or play on YouTube, and couldn't be found on Cobweb's YouTube listing. More problems for the upgrade than than the support team, though. Gordon McMillan”

Helpful Report

(Support) - Posted 3 years ago

Hi Gordon, Thank you for your feedback, we'll ensure this is passed onto our upgrade team.

Posted 3 years ago

“Very good informative service”

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(Support) - Posted 3 years ago

Hi Stephen, Thank you for the review, glad to hear we were able to support you so well!

Posted 3 years ago

“Very pleased with the support. Prompt help is vital for me as I am deaf and rely on e-mail to run my business. I am of an age where IT is difficult to keep up with. Detailed step by step help is invaluable.”

Helpful Report

(Support) - Posted 3 years ago

Hi Jane, Thank you for the review, glad we were able to help so sufficiently!

Posted 3 years ago

“My questions were answered very quickly and accurately with supporting information”

Helpful Report

(Support) - Posted 3 years ago

Thank you!

Posted 3 years ago

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Infinigate Cloud is rated 4.8 based on 2,307 reviews