Infinigate Cloud Reviews

Name: Infinigate Cloud
Address: Infinigate Cloud Limited, Delme 3, Delme Place, Cams Hall, Fareham, Hampshire
Rating: 4.79

4.8 Rating 2,353 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

Metrics

Info

4.8

Based on 2,353 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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“It's been a long day. I am very happy to say when I am delighted with your service. Today has not been one of those days. I have many customers still down with no email since 11:45 this morning. It looked like the issue was fixed, but it is still ongoing now, at 17:00. I will be getting calls into the evening , so I hope someone is still working on this. It's been almost impossible to get any info today, service-status.com wasn't updated until over an hour after the issue surfaced, support lines were going to answerphone. I had to resort to Twitter to get anything, and this issue is still ongoing. Normally you are excellent, in all departments. Today you were not.”

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(Support) - Posted 3 years ago

“Matt Stacey was excellent. As always. Would recommend and can't wait to need support again!”

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(Support) - Posted 3 years ago

Thank you Chloe!

Posted 3 years ago

“Many thanks”

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(Support) - Posted 3 years ago

Hi James, Perfect, thank you!

Posted 3 years ago

“Escalated issue to Microsoft which was subsequently resolved”

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(Support) - Posted 3 years ago

Glad we were able to help so sufficiently!

Posted 3 years ago

“great service”

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(Support) - Posted 3 years ago

Thank you!

Posted 3 years ago

“Thank you very much for your kind support!!”

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(Support) - Posted 3 years ago

Hi Adam, Thank you for the review!

Posted 3 years ago

“My question was answered really quickly, and gave me exactly the information I needed.”

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(Support) - Posted 3 years ago

Hi Allan, This is brilliant to hear, thank you for the review!

Posted 3 years ago

“Rob has always been very helpful and proactive when managing my account and requirements. He has always made himself available to me and has gone out of his way to assisit me when needed. If and when probelms have occurred with the Vuzion service he has reacted quickly in order to provide a solution.”

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(New Customer) - Posted 3 years ago

Hi Lysander, This is really positive to hear, thank you, we'll ensure the feedback is passed onto Rob!

Posted 3 years ago

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(New Customer) - Posted 3 years ago

Hi Lysander, Really pleased to hear this, thank you!

Posted 3 years ago

“Thanks Alan.”

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(Support) - Posted 3 years ago

Thank you!

Posted 3 years ago

“I am pleased with the migration process.”

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(Support) - Posted 3 years ago

Hi Joseph, Good to hear! Thank you.

Posted 3 years ago

“Fantastic service and support!”

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(New Customer) - Posted 3 years ago

Hi Louis, Really pleased to hear this! Thank you.

Posted 3 years ago

“confirmed suspicions so appreciate you looking into it.”

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(Support) - Posted 3 years ago

No worries! Thank you.

Posted 3 years ago

“excellent service, Alan was knowledgeable, helpful and quick to answer any questions. Thanks”

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(Support) - Posted 3 years ago

Hi Susan, Thank you very much for your feedback! We'll ensure this is passed onto Alan.

Posted 3 years ago

“Thanks very much.”

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(Support) - Posted 3 years ago

Hi Ashoka, No worries! Thank you for the review.

Posted 3 years ago

“Excellent and fast service, thank you!”

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(Support) - Posted 3 years ago

Thank you!

Posted 3 years ago

“great fast service as always”

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(Support) - Posted 3 years ago

Thank you!

Posted 3 years ago

“Excellent timely response”

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(Support) - Posted 3 years ago

Hi Paul, Thank you for the review!

Posted 3 years ago

“Good support from Vuzion. Poor support from MS.”

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(Support) - Posted 3 years ago

Hello Ashoka, Thank you for your review, we'll be in contact to discuss this review.

Posted 3 years ago

“Fast and effective support Thanks guys”

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(Support) - Posted 3 years ago

Hi Johan, Really pleased to hear this, thank you for the review!

Posted 3 years ago

Infinigate Cloud is rated 4.8 based on 2,353 reviews